Posted on 03-22-2019 03:25 AM
Hi,
is "Erase All Content and Settings" on a DEP iPad a re-enrollment Prozess on Jamf?
Why does the iPad lose all user information after this process?
Thanks!!!
Harald
Posted on 03-22-2019 06:03 AM
Erase all contents and settings does exactly what it says, it's a full nuke.
With JAMF, if you do not delete the record of the wiped app, it will reinstall the apps already assigned to it. User data is not saved in JAMF. User settings are not saved in JAMF.
If you deleted the record in JAMF, the iPad will need to go through the enrollment process. No apps would automatically load (unless the device was part of a scope that included installs).
Posted on 08-26-2019 06:11 AM
Did your iPad not reenroll after it went through the re-activation process?