RECON FAILED after updating to mountain lion

herizogo
New Contributor

After updating to Mountain Lion (10.8.3, Mac Pro), RECON (8.6.4) will not run. This is the error message by terminal:
*Downloading the JSS CA Certificate...
2013-04-15 16:42:56.704 jamf[3128:707] Error loading /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl: dlopen(/System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl, 262): no suitable image found. Did find: /System/Library/Security/ldapdl.bundle/Contents/MacOS/ldapdl: mach-o, but wrong architecture

There was an error.

Error enrolling computer: Unable to create a device certificate. Valid credentials are required.*

We have tried everything: Disable Firewall, deactivate software restriction, PRAM, complete new Mountain Lion install, we have deleted the old inventory item at JSS, and yes, we have checked the number of licenses. What can we do to run RECON?

5 REPLIES 5

mm2270
Legendary Contributor III

Did you upgrade this Mac from, say Lion or Snow Leopard to Mountain Lion? If so, and you previously had a Casper service account that was hidden, i.e, a UID below 500, then it likely got blown away by the upgrade to 10.8. This is a known issue with the OS upgrade. That could be why Recon is failing, but hard to say for sure.

Have you tried running a QuickAdd.pkg created from Recon against this Mac?

dderusha
Contributor

Try the following from terminal

sudo jamf enroll -prompt

enter sudo PW
enter user on JSS
enter user on JSS PW
enter JSS admin (ssh) account
enter JSS admin (ssh) account PW

when that is done, enter

sudo jamf manage

open recon and add the missing data for that record

Dan De Rusha

herizogo
New Contributor

Thank you for your answers.
# mm2270: Yes, we have upgraded from Lion to Mountain Lion, but the Casper service account was not hidden, the UUID is still 503. Also, we have run QuickAdd.pkg, but installation went wrong.

# dderusha: We have run your posted commands. After sudo jamf manage the was the same error message but the last passage is another:
...
*There was an error.

This computer is not managed by the JSS.*

Have anyone other solutions?

Philsto
New Contributor II

Check this:

http://macmule.com/2012/10/18/error-permission-denied-publickeygssapi-keyexgssapi-with-mickeyboard-interactive-on-mountain-lion-mountain-lion-10-8/

bentoms
Release Candidate Programs Tester

@Stockton, has that helped you too? It was one of those things I posted & thought it only affected me.