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Question

Removing Filewave

  • March 13, 2014
  • 5 replies
  • 97 views
J
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Hello,

Pretty sure an old installation of filewave is messing up a couple of casper clients and policies.

They aren't the quickest to respond unless you are buying something imminently and its not clear how to uninstall. Anybody seen this before and know how to uninstall Filewave?

Thanks

    5 replies

    Rosko
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    • Rosko
    • Employee
    • March 13, 2014

    Here are some terminal commands we use...

    Disable FW #1

    SystemStarter stop fwcld
    rm -r /usr/local/sbin/FileWave.app
    rm -r /usr/local/etc/FileWave; rm -r /usr/local/etc/fwcld

    rm -r /private/var/log/fwcld*

    Disable FW #2

    ps ax | grep fw

    Disable FW#3

    kill
    ------------------------------------------------------------------------------------------

    For the last kill command just add the process id's for the filewave processes running. ie. kill 91 558 1283 9513 etc...

    Let me know if you have any other questions, but this does uninstall the client from the system. We've been using this alot as we are migrating from FileWave to Casper Suite right now.

    J
    Forum|alt.badge.img+5

    Thanks, they supplied us with a very similar script

    #!/bin/sh
    ##Kills the client, removes all FileWave software (including the catalog and anything inactive)
    ##The system will stay in its current state, FW will no longer have control over any files.

    /usr/bin/killall fwcld
    /usr/bin/killall fwGUI
    /bin/rm -rf /var/FileWave/
    /bin/rm -R /usr/local/sbin/FileWave.app
    /bin/rm /usr/local/etc/fwcld.plist
    /bin/rm /sbin/fwcontrol

    rm /Library/LaunchAgents/com.filewave.fwGUI.plist
    rm /Library/LaunchDaemons/com.filewave.fwcld.plist
    rm /private/var/db/receipts/com.filewave.fwcld.pkg.bom
    rm /private/var/db/receipts/com.filewave.fwcld.pkg.plist
    /bin/rm /var/log/fwcld*

    R
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    • rich.trouton
    • Hall of Fame
    • March 14, 2014

    Since this seems to be a script that's hard to find, I've cleaned it up slightly and posted it to my GitHub repo. I've also built a payload-free package that runs this script:

    https://github.com/rtrouton/rtrouton_scripts/tree/master/rtrouton_scripts/uninstallers/filewave_uninstall

    M
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    • marck
    • Contributor
    • December 10, 2015

    First post here. We are in the process of transitioning from a few FileWave clients to Casper. Based on info from this thread and what I've observed on test machines here's the script I've come up with.

    !/bin/sh

    Script for uninstalling the FileWave client up to version 10.1

    This should be tested before deploying

    Not all versions for FW have all of the listed components

    Removal of items that don't exist doesn't hurt, as long as names are correct

    After uninstalling it is better to logout the user

    Without logout the Filewave Kiosk may continue to run

    Try to unload FW Launch Agents and Launch Daemons

    /bin/launchctl unload -w /Library/LaunchAgents/com.filewave.fwGUI.plist
    /bin/launchctl unload -w /Library/LaunchDaemons/com.filewave.fwcld.plist
    /bin/launchctl unload -w /Library/LaunchDaemons/com.filewave.fwVNCServer.plist

    Attempt to kill FW processes

    /usr/bin/killall fwcld
    /usr/bin/killall fwGUI
    /usr/bin/killall OSXvnc-server

    Remove the LaunchAgent and Daemon files to prevent FW from trying to start up agin

    /bin/rm -rf /Library/LaunchAgents/com.filewave.fwGUI.plist
    /bin/rm -rf /Library/LaunchDaemons/com.filewave.fwcld.plist
    /bin/rm -rf /Library/LaunchDaemons/com.filewave.fwVNCServer.plist
    /bin/rm -rf /Library/LaunchDaemons/com.filewave.fwVNCServer.plist.bak

    Remove the varios FW installed bits and pieces

    /bin/rm -rf /usr/local/etc/fwcld.plist

    /bin/rm -rf /usr/local/sbin/FileWave.app
    /bin/rm -rf /usr/local/sbin/Client Assistant.app

    /bin/rm -rf /usr/local/bin/fwcontrol

    /bin/rm -rf /sbin/fwcontrol

    /bin/rm -rf /Library/Frameworks/FileWaveCore.framework

    /bin/rm -rf /var/FileWave/
    /bin/rm -rf /var/db/receipts/com.filewave.fwcld.pkg.bom
    /bin/rm -rf /var/db/receipts/com.filewave.fwcld.pkg.plist

    /bin/rm -rf /var/log/fwcld
    /bin/rm -rf /var/log/fwVNCServer

    Tell the system to forget that FW was ever installed

    /usr/sbin/pkgutil --forget com.filewave.fwcld.pkg

    exit 0

    J
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    • JustinN
    • Contributor
    • May 15, 2019

    Filewave has posted a Fileset script. I don't think it's improper of me to post this here.

    !/bin/bash

    Removes all FileWave Client software components (including the catalog and anything inactive)

    The system will stay in its current state, FW will no longer have control over any files.

    [removed by me]@filewave.com / 26-OCT-2016

    Also deletes the FileWave preferences.

    uncomment the following three lines for a detailed logfile

    exec >/var/log/filewaveclient-uninstaller.log
    exec 2>&1
    set -x

    unload ancient launchd entries

    unload launchd entries

    launchctl unload /System/Library/LaunchDaemons/com.filewave.fwcld.plist
    launchctl unload /System/Library/LaunchAgents/com.filewave.fwGUI.plist

    unload launchd entries

    launchctl unload /Library/LaunchDaemons/com.filewave.fwcld.plist
    launchctl unload /Library/LaunchAgents/com.filewave.fwGUI.plist
    launchctl unload /Library/LaunchAgents/com.filewave.fwVNCServer.plist

    remove launchd plists

    rm -f /Library/LaunchDaemons/com.filewave.fwcld.plist
    rm -f /Library/LaunchAgents/com.filewave.fwGUI.plist
    rm -f /Library/LaunchAgents/com.filewave.fwVNCServer.plist*

    terminate any trailing instances of OSXvnc-Server

    killall OSXvnc-server

    terminate any trailing instances of fwGUI

    killall fwGUI

    terminate filewave client if launchd hasn't done it yet

    killall fwcld

    remove legacy files for ancient versions

    rm -f /usr/local/etc/fwcld.conf rm -rf /System/Library/StartupItems/FWClient/ /System/Library/LaunchAgents/com.filewave.fwGUI.plist /System/Library/LaunchDaemons/com.filewave.fwcld.plist

    remove filewave client preferences

    rm -f /usr/local/etc/fwcld.plist
    rm -f /Library/Preferences/com.filewave.plist
    rm -f /Library/Preferences/com.filewave.WinClient.plist
    rm -f /Library/Preferences/com.filewave.Client.plist

    remove user preferences ( per user )

    find /Users -maxdepth 1 -mindepth 1 -type d|grep -v Shared|xargs -I {} rm -f {}/Library/Preferences/com.filewave-kiosk.FileWave Kiosk.plist
    find /Users -maxdepth 1 -mindepth 1 -type d|grep -v Shared|xargs -I {} rm -f {}/Library/Preferences/com.filewave.client.FileWave Client.plist

    remove filewave client binaries

    rm -rf /usr/local/sbin/FileWave.app

    remove FileWave Kiosk.app , if present

    rm -rf /Applications/FileWave Kiosk.app

    remove filewave client log files, including script logs

    rm -rf /var/log/fwcld*
    rm -f /Library/Application Support/FileWave/FWGUI.log

    remove filewave gui / kiosk log files ( per user )

    find /Users -maxdepth 1 -mindepth 1 -type d|grep -v Shared|xargs -I {} rm -f {}/Library/Application Support/FileWave/FWGUI.log

    remove filewave client installer artifacts

    rm -rf /var/db/receipts/com.filewave.fwcld*

    verify if there are further filewave components installed - if no , remove the shared Libraries as well

    if [ $(ls -l /var/db/receipts/com.filewave.*|wc -l) -eq 0 ] ; then
    rm -rf /Library/Frameworks/FileWaveCore.framework
    fw_control=which fwcontrol
    rm -f $fw_control
    fi

    remove filewave client data directory ( includes client state, application monitoring DB, custom inventory field contents )

    rm -rf /var/FileWave/

    script cleanup

    rm -f "$0"

    exit 0

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