Safari Extensions Not Appearing

[saharm]

Hello all,

I've been trying to troubleshoot this issue for a while and I'm at a point that I'm not sure what to do.

A user reached out with the issue that safari extensions do not show up in safari settings after being installed from the app store. After checking, I found that it was true for all devices in our environment.

I have excluded myself from all security configurations deployed to our environment, as well as uninstalled McAfee completely to rule out that possibility. The issue persists.

I have also gone into settings and allowed any downloaded app from the app store.

Any ideas on what could be happening? Thanks!

[AJPinto]

How safari handles extensions is finicky. Have the users tried launching the Application to see if the extension injects in to Safari?

[saharm]

Yes users and I have launched several applications to see if the extension injects into Safari, but it doesn't seem to do anything.