Self Service Application Issue on OS X

[Rokas]

Hi all,

I have several mac in my environment with a bit broken self service application (pics below). As you see it looks a bit off. Also you can't run anything from it, you click on items but nothing happens and in JSS policy logs for that machine there isn't any trace that it tried to run.

Maybe someone had such issue and know a quick fix for it.

I'm running JSS 9.72 and machines are on OS X 10.10.5

[mpermann]

@Rokas did you try clearing the cache files? I believe they are in ~/Library/Caches/com.jamfsoftware.selfservice

[emily]

I'd echo @mpermann's recommendation and try clearing the cache on the machine you're testing with. You can also grab the Self Service URL from Console and try it in a browser to see if it looks correct there for reference. I have a post about doing that here.

[Rokas · Accepted solution]

Thanks! Clearing cache sorted thing out!

And thanks a lot for very useful info Emily.