Self Service Mount Failures

epowell
New Contributor

I have created a few self service policies that install printers and I can create and test them successfully but they later fail as end users initiate the policy.

When I check the logs all I get is :

Error: An error occurred attempting to mount the package "XXXXX.dmg"

The users are admins on the computers, and the managment account is the same on all the machines. The local admin account, however runs the policy without error.

Can someone perhaps point me into the direction of what I might be missing?

Thanks

2 REPLIES 2

jarednichols
Honored Contributor

Are your clients and server kerberized?

nkalister
Valued Contributor

local admin working, user account not makes me think of kerberos related permissions issues as well.