What happened to Self Service Notifications? I get tons of notifications in Self Service for apps that are configured in Patch Management, saying update available, but the latest version has not been uploaded yet. We only want the notification when it is available. Is this a new "feature" or am I missing something?
We have the exact same problem. Jamf introduced a new "improvement" to the Self Service UI in 10.24.1. but it has been anything but that for us. Old notifications hang around in the Notification pane forever and you can even toggle them on and off which serves no purpose. It causes a lot of confusion with our users who think they have an update to install but there is no "Update" button present. We have an open ticket for this problem but no resolution yet.
I'm seeing the same thing. Also even when notifications are cleared out, they come back within a day or two, even when no new updates are published. I opened a ticket with Jamf about it and we're testing a few things, but they suspect it's a product issue. If you're seeing the same thing you should open a ticket so hopefully it can be fixed in a future release.
Thought I would share in case anyone else comes across this.
Its a known product issue
|PI-009167||Self Service may incorrectly display notifications for old patch policy updates.|
We are having the same issue.
What I am testing right now is disabling the "Enable Reminder Notifications" under User Interaction page of the Patch Policy. I have only started doing this for apps that keep appearing in Self Service for about a week or 2 now but so far it appears to be working better at eliminating those false update notifications.
I turned this setting off for Chrome, Firefox, and a couple others that were constantly being listed even after being patched and so far I have not seen them appear again after clearing them out.
I will try to give an update in a few weeks to see if they show up again.