Posted on 11-30-2018 08:44 AM
After we upgraded to Jamf Pro 10.7.1, Self Service seems to open on my devices every day. We do custom branding with an icon, if that matters.
When I come in, I unlock the computer, and Self-Service has the little dot under the icon in the dock showing that it is running. It was not running when I left for the night the previous day. It is not in the foreground. If I click the icon, it is in some sort of in-between state with a grey screen. It is not happening to everyone in the environment, either.
There is no automated start item for self-service. Any idea what is happening?
I'm hoping it's something silly that I missed and not a defect.
We are using a voluntary LDAP login starting with v10.
Thanks!
Posted on 02-17-2019 05:23 PM
Bump - anyone?
Still happening.
Posted on 02-18-2019 07:29 AM
@guidotti What does the jamf.log on your machine show while you've been away?
Posted on 02-18-2019 07:43 AM
Could it be something stuck in your saved application state folder?
Posted on 02-18-2019 07:51 AM
Do any policies run overnight?
Posted on 02-18-2019 07:58 AM
silly question, but are you pushing a profile with Self Service in login items and the Hide option checked? This would cause the exact behavior you are seeing.
Posted on 02-18-2019 08:22 AM
Let me check into some of these. There are recurring policies that could hit at night.
The "Self Service in login items and the Hide option checked" would be a mistake, but I guess it's possible.
Here is what the log looks like - a bunch of repeating, unremarkable items:
Sun Feb 17 18:53:19 LC02XW0VVJK7M jamf[44491]: Checking for patches...
Sun Feb 17 18:53:19 LC02XW0VVJK7M jamf[44491]: No patch policies were found.
Sun Feb 17 18:56:28 LC02XW0VVJK7M jamf[44491]: Removing existing launchd task /Library/LaunchDaemons/com.jamfsoftware.task.bgrecon.plist...
Sun Feb 17 19:12:17 LC02XW0VVJK7M jamf[45568]: Checking for policies triggered by "recurring check-in" for user "username"...
Sun Feb 17 19:12:21 LC02XW0VVJK7M jamf[45568]: Checking for patches...
Sun Feb 17 19:12:21 LC02XW0VVJK7M jamf[45568]: No patch policies were found.
Sun Feb 17 19:12:38 LC02XW0VVJK7M jamf[7554]: Network state changed, checking for policies...
Sun Feb 17 19:12:41 LC02XW0VVJK7M jamf[45663]: Checking for policies triggered by "networkStateChange" for user "i271781"...
Posted on 02-18-2019 08:36 AM
OK, so none of our configuration profiles use a login items payload, so it's not that.
There was also nothing in my Saved Application State folder except Finder.
Now I am trying to check into what policies are running every week or every day (which is a much more tedious exercise).