Sending Mailto on ipads

DPolly
New Contributor II

We are trying to send a webclip to our managed ipads for tech support and we got it so it opens the default email on Safari with our email address and that looks great. but unless the users close the browser it won't open a second time. is there a way to fix this? I have tried changing the URL that I found online but usually that just opens a blank page. Any help would be appreciated.
Sample is below which does open the email and sends properly

mailto:ourhelpdesk@XXXXX.org?Subject=Need%20Tech%20Assistance

2 REPLIES 2

HCSTech
Contributor
Contributor

Confirm you have Full Screen selected.

DPolly
New Contributor II

I didn't have it set but it is now and works awesome thanks for your help