Posted on 06-20-2016 11:32 AM
Is it possible to have 2 different instances of Self service, ex one for High School and one for k-6?
Solved! Go to Solution.
Posted on 06-20-2016 12:49 PM
@sietsemaeri No need to apologize at all, we were all "a month into using JSS" at some point ourselves, and this list/community is how we get through it.
You can definitely scope the way that you have shown. I have some policies scoped that way myself. I use Smart Groups out of habit, I guess.
The way you have shown should work fine for what you need/want to do.
Posted on 06-20-2016 11:37 AM
@sietsemaeri Not that I'm aware of, however you can accomplish this by using groups to scope Self Service items to only those that need it.
You can use the fields in the User & Location tab of a device record to indicate that a device is High School or K-6, then create a Smart Group to pick out the devices for each, and finally scope your Self Service policies based on these groups.
Posted on 06-20-2016 11:50 AM
@stevewood thanks for the suggestion, I will take a look, and see if that will work for my situation.
Thanks
Posted on 06-20-2016 11:51 AM
Yeah, Self Service is just an app, it doesn't contain any policies or whatnot. Everything it does is served up by the JSS, so the JSS controls what the system or user can do.
Posted on 06-20-2016 12:15 PM
@stevewood with scoping the service policies are you talking about
mobile users > apps>(example a)>scope>target>department ??
Posted on 06-20-2016 12:28 PM
@sietsemaeri I'm talking about a multi-step process. I'm assuming you are deploying iPads and not computers in this example, but it's the same for computers.
Does that make sense?
Posted on 06-20-2016 12:39 PM
This could be a good use case for Sites too. Separate site for each.
Posted on 06-20-2016 12:39 PM
@stevewood yes i have the criteria set like yours in the picture about, I was looking at an app, and then scoping it to that department.
Sorry if it sounds simple i am a month into using JSS
Posted on 06-20-2016 12:49 PM
@sietsemaeri No need to apologize at all, we were all "a month into using JSS" at some point ourselves, and this list/community is how we get through it.
You can definitely scope the way that you have shown. I have some policies scoped that way myself. I use Smart Groups out of habit, I guess.
The way you have shown should work fine for what you need/want to do.
Posted on 06-20-2016 01:02 PM
@stevewood Thanks, now I just need the ipads to test it out, were adding 240 for elementary and im trying to be a step ahead.