Hello,

Because I have some computers with Office 2004 and others with Office
X, I need to be able to distinguish between them.
Rather than manually create two groups of computers, I wanted to
leverage the power of Smart Groups to handle this for me. But I'm
having a problem with one of my Smart Groups.

I've set up a smart group, "Computers with Office 04", with the
following criteria:
Software Info:
Application Title [ has ] Microsoft Word
[ and ] Application Version [ like ] 11.

The version of Word included in Office 2004 is 11.x.x, so this seemed
the best way to go about it. When I first set this up, the Smart
Group contained 31 computers.

I'm using this Smart Group in conjunction with a once-per-computer
policy. This policy installs a package to update a folder within "/
Applications/Microsoft Office 2004/Templates/". The policy triggers
on the "Install" event. It runs a shell script, then installs a package.

Unfortunately, as this policy runs, more and more computers are
erroneously added to the "Computers with Office 04" Smart Group. At
its peak it contained 114 computers. When looking at Groups under
Casper, if I click "Edit Criteria" for this Smart Group, and then
save the criteria without making any changes, the number of members
of the group goes back to 31. If I look at the details of a member
erroneously added to the group (specifically, looking at the Software
section) I see that the computer has version 10.x.x of Word
installed, rather than 11.x.x as defined in the Smart Group criteria.

Any ideas why this is occurring?

Thanks!
--
Bryan Vines
Systems Administrator
Watts Law Firm, LLP