Smart Groups and MS Office

dwoodfill
New Contributor III

Hey,

Just having some smart/not so smart group issues. Currently I have Outlook updated to version 14.3.0
Smart group settings are as follows
Application Title: Microsoft Outlook.app
and
Application Version is 14.1.x
or
Application Version is 14.2.0
or
Application Version is 14.2.1

My computer is still showing up in that smart group even though I'm running 14.3.0

any help would be appreciated

2 REPLIES 2

nortonpc
Contributor

I have found some strangeness in my "and" and "or" groups on occasion. Sometimes I have to swap them around. "and" for "or" and vice versa.

Also is it possible that your machine has not run a recon, since the update? sudo jamf recon.

Go into the details for your machine to make sure it is listing the correct version of the application for Outlook.

mscottblake
Valued Contributor

Could there be any other applications that have versions that match those numbers?

I don't know for sure, but it seems plausible that the JSS is reading the terms as ```
(title=Outlook AND version=14.1.x) OR version=14.2.0 OR version=14.2.1
instead of the intended
title=Outlook AND (version=14.1.x OR version=14.2.0 OR version=14.2.1)
```

Whenever possible, I try to keep mine more simple: "title=Outlook AND version is not 14.3.0" since it is less ambiguous.