Symantec Endpoint Protection 14.3 RU6

Corbin
New Contributor

Hi all,

Just seeing if anyone can help with this, we've gone from Symantec Endpoint Protection 14.3 RU3 to RU6 and upgraded our Mac estate to Ventura at the same time. These work fine but when trying to setup a new Mac or a re-formatted Mac and installing Symantec Endpoint Protection 14.3 RU6 on a clean Ventura Mac the screen doesn't display the extension to allow it

It should popup Privacy & Security and ask to allow Symantec Endpoint Protection but it doesn't.

I have created a Allowed System Extension and checked and the Mac has this installed

Team Identifier: Y2CCP3S9W7

Allowed System Extension: com.broadcom.mes.systemextension

When I retry setup on Symantec Endpoint Protection it just comes back to this issue and I can't get past it. Has anyone else experienced this and managed to get it working on Ventura on a clean install?

2 REPLIES 2

CSCC-JS
Contributor III

What I've had to do is take the "sample" profile provided by broadcom - https://knowledge.broadcom.com/external/article/176222/preapproving-the-macos-permissions-requi.html

and set up signing the profile with the Jamf certificate - https://docs.jamf.com/technical-articles/Creating_a_Signing_Certificate_Using_Jamf_Pros_Built-in_CA_...

Note - This no longer works in Apple Configurator but still works if you sign via command line or Hancock - releases. Also I have the older broadcom profiles when they offered 10.15 and older, and 11 and greater. The profile has to be applied before you try to install SEP client.

Corbin
New Contributor

Many thanks for your reply!

I'm having a look at the links and I'll give them a go and let you know how I get on.