Posted on 01-22-2015 11:01 PM
Good Afternoon,
Is it possible to enrol an unsupervised iOS device into Casper and for the device to remain unsupervised ?
Or, does the process of enrolling, automatically make the device 'supervised' - because part of the enrolment process involves deploying a configuration profile on to the device (which intern 'turns on' additional supervised management features).
I'm seeking clarity on definitions for some customer documentation I am writing and want to confirm my definitions between supervise and managed are 'technical' correct. I'd appreciate any 'technical' insight with these terms.
Thank you,
Fred
Posted on 01-23-2015 01:34 AM
Of course you can, this is a usual scenario in a BYOD environment.
Posted on 01-23-2015 06:12 AM
Supervised is a state that iOS devices can be put into via two methods:
By explicitly putting a device in "Supervised Mode" via Apple Configurator
By enrolling a device to your MDM via Apple's Device Enrollment Program
Enrolling to your JSS via an enrollment profile, email invitation, and/or user initiated web enrollment does not put a device in supervised mode, unless one of the aforementioned methods was employed beforehand. I highly recommend supervising your devices to leverage full management capabilities if you are enrolling company owned devices. If these are personal devices - then you should avoid supervised mode and just go through the standard Casper enrollment methods.
The IT Center site on apple.com is a good technical reference for different deployment methods: http://www.apple.com/iphone/business/it/management.html
I hope that helps!
Jason