I am running Casper 8.52 on a Windows Server 2008 R2 OS. A Java update was accidently pushed to the server and the machine has Java 7 update 4 installed. As a result Tomcat 7 will not start and the JSS Web application is inaccessible from a web browser. I tried uninstalling Java 7 update 4 but I am still unable to start the Apache Tomcat7 service. I get a vendor error code 0 when I attempt to start the service. Any ideas of a fix so that I can start the TomCat 7 service? Thank you for any assistance that you can provide.
Thanks for your response. I uninstalled Java 7 update 4. Java 6 update 30 is only Java installed on the Windows Server 2008 R2 machine. Apache TomCat 7 will still not start. Is there an alternate way to try to start the Apache Tomcat 7 service? Without that service started we cannot access the JSS Web App Utility via web browser.
Old thread but might as well post as this was the entry that appeard when "googling".
I too uninstalled the old Java and updated to the newest, the Apache service didn't start.
What I did was to open the tomcat settings application and change the "Java Virtual Machine" path to the updated version and now it works again, with new Java.
This also worked for me, thanks! On JSS 9.99 and the Tomcat 8 service would not start after a JRE update to 8u131. I updated the JRE_Home Environment variable and replaced the JCE Policy files... but also needed to fix the Tomcat 8 Java Virtual Machine path as indicated above. Cheers @rskolden !