tvOS 18 updates not blocked successfully

[Jakubi-wan]

Hi all,

Has anyone else placed a block for tvOS 18 but updates are still occurring?

In an environment of 600, soon to be almost 1,000 Apple TVs, we didn't set them up to not auto update due to at the time, Jamf's Update commands didn't work successfully in our testing.

We want them to update, but not immediately. 

[asoderman]

We had this as well. We specifically blocked TVOS 18 and they all updated. We have been working with JAMF and Apple on a related issue where Apple TV 4th Gen is not letting iOS or iPadOS 17.5.x users screen mirror for more than 5 minutes at a time.

[ivanlovisi]

same issue here! 

[os-tech_r828]

Interesting. Did this issue happen prior to updating to tvOS 18? Or did it happen after doing an putting your iOS and iPadOS devices on 17.5? I’m just curious!

[asoderman]

Our defer for iOS and iPadOS are both working but somehow tvOS decided to update. Super strange...

[WesleyBrooks]

Thank you so much for the information.

[ivanlovisi]

I opened a ticket with Jamf. The case has been escalated to the developers. apparently it is not a problem with mdm because everything seems to be correct in the defer payload. They are trying to escalate the problem to apple and find out with them what the cause is.