Unable to connect to the MDM server for your organization.

reyagarcia88
New Contributor

6b2446eedbc74045b11c9e34d65b85ef
Deploying Mac using DEP program. Device is on the same network as the server. Wiped device, continue to get same error. Attempted to remove device and re-add device to MDM server.

Browsed the community for similar problems and have yet to find a fix.

2 REPLIES 2

smpotter
New Contributor III

I just worked on a similar issue yesterday and below are the steps that resolved it for us.

  1. Removed the device record from Jamf
  2. Rebuilt the Mac utilizing Recovery

Then remote management went through as expected.

reyagarcia88
New Contributor

@smpotter tried that multiple times with no luck.