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Question

Unable to upload packages to Jamf Cloud

  • November 1, 2019
  • 5 replies
  • 54 views

Both yesterday and today I have been unable to upload packages to Jamf Cloud. The packages in question range in size from 600MB - 1.5GB. I keep getting either being stuck at 99% or error message "This Service is temporarily unavailable".

5 replies

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  • New Contributor
  • November 19, 2019

I'm having this issue (minus the error message) as well. Currently (trying) to upload a 1.47GB package and its hanging at 99%.
Can anyone report on whether this is an ongoing issue?

Thanks!


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  • Contributor
  • December 4, 2019

I'm also having this issue minus the error message. I've tried uploading through Safari, Chrome on my Mac and Jamf Admin. I've also tried uploading using a W10 using Chrome all attempts fail. Jamf Admin gives an error 504. My users are also having issues installing currently uploaded packages from Self Service as well which may be a coincidence. This is all on Cloud.


thomasC
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  • Contributor
  • November 17, 2020

Seems like this is still an issue. Looking at migrating to Jamf Cloud but still seeing this issue in a trial instance.


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  • New Contributor
  • February 25, 2021

I am having a different error today, but I am also unable to upload to the cloud DP. I tried de-selecting the cloud DP and now I am unable to select it again.


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I am having this same issue. Unable to upload a 22 MB file. It stops at 100% and never successfully completes the upload. A test of the connection to the Jamf Cloud Distribution point returned an Error (!), but no messaging. Now I simply get the message "Unable to communicate with JAMF Cloud". Has anyone found a resolution for this?