Unsupported OS Version for M1 Monterey 12.3

AndyNSKP
New Contributor

Hi 

 

I tried to enroll macBook Air M1 Monterey 12.3 in jamf cloud. using enroll URL. MDM profile is successfully installed but the jamfcloud dashboard shows "Unsupported OS Version" with the right serial number. Moreover, jamf command is not available on the machine.

Could you please point me to the potential resolution?

Thanks

2 REPLIES 2

AJPinto
Honored Contributor III

Do you have other 12.3 devices in your JAMF instance? If the JAMF binaries are not dropping it sounds like enrollment is not finishing successfully.

 

I'd say check your JAMF logs and /var/logs/jamf.log and see if you can gleam anything from that. Beyond that dig around in system logs.  

opus-nbo
New Contributor

Same here with a VMWare Fusion VM (vmx edited before installing macOS).