When I try updating IntelliJ IDEA (Ultimate edition, i.e., the licensed version) using the Jamf App Catalog, I'm getting an error message.
I installed older versions of the application on a couple test devices. I get notified that the app needs to close to update. I close the app, the update begins, and then I get an error message containing the following info:
Cannot start the IDE
Cannot set current directory to ‘/Library/Application Support/JamfAppInstallers/com.jetbrains.intellij/scripts’
Caused by:
No such file or directory (os error 2)
Please try to reinstall the IDE.
I’ve verified the directory noted in the error message does not exist.
Has anyone else experienced this or anything similar?
Some additional background info:
Our end users currently install the app from the vendor’s website; we don’t currently offer it through Self Service. I’m not a user myself, so I’m unfamiliar with the app. I do have a license and activated it after installing the app.
To set things up in Jamf, I created a Smart Group and, for testing purposes, defined it to include:
devices that have that app name
NOT the latest version of the app
only devices named one of my two test devices
In Jamf App Catalog, I set the ‘Initial distribution method’ to ‘Install automatically’.
