Upgrade stuck at Initializing Change Management (10.34.1)

[bullockb2]

I am attempting to upgrade to 10.34.1 (from 10.30.1) on Linux. The CLI steps completed without any issue however the WebUI upgrade process is stuck/stalled at Initializing Change Management with following error logged:

2021-12-13 10:37:34,710 [ERROR] [erverThread] [gUncaughtExceptionHandler] - Uncaught Exception from thread InitializeServerThread - No enum constant org.apache.logging.log4j.core.net.Facility.REDACTED.REMOTE.LOG.SERVER.INFO
java.lang.IllegalArgumentException: No enum constant org.apache.logging.log4j.core.net.Facility.REDACTED.REMOTE.LOG.SERVER.INFO
at java.lang.Enum.valueOf(Enum.java:240) ~[?:?]
at org.apache.logging.log4j.util.EnglishEnums.valueOf(EnglishEnums.java:67) ~[log4j-api-2.15.0.jar:2.15.0]
at org.apache.logging.log4j.core.net.Facility.toFacility(Facility.java:225) ~[log4j-core-2.15.0.jar:2.15.0]
at org.apache.logging.log4j.core.net.Facility.toFacility(Facility.java:214) ~[log4j-core-2.15.0.jar:2.15.0]
at com.jamfsoftware.logging.change.impl.ChangeManagementConfigurationServiceImpl.createSysLogAppender(ChangeManagementConfigurationServiceImpl.java:254) ~[change-management-impl-10.34.1-t1639170122.jar:?]
at com.jamfsoftware.logging.change.impl.ChangeManagementConfigurationServiceImpl.reset(ChangeManagementConfigurationServiceImpl.java:172) ~[change-management-impl-10.34.1-t1639170122.jar:?]
at com.jamfsoftware.jss.server.initialization.InitializeServerThread.run(InitializeServerThread.java:534) ~[classes/:?]
at org.springframework.security.concurrent.DelegatingSecurityContextRunnable.run(DelegatingSecurityContextRunnable.java:84) ~[spring-security-core-5.3.3.RELEASE.jar:5.3.3.RELEASE]

Any ideas?

[Mike-C__]

I had this same issue and got it fixed this morning. I contacted support and we ran an sql command and restarted tomcat. Then when the UI came back up we tweaked a setting in the for the log file location. 
support should be able to get you back up and running with little issue. 
good luck