08-19-2021 11:01 AM - edited 08-19-2021 01:18 PM
from the JAMF Pro web interface I'm uploading the recent version of the Big Sur 11.5.2 install assistant.pkg and when it reaches the end of the 'uploading' progress bar 100% it just sits there. The cancel and save buttons still showing just like i havent uploaded it yet.
Other pkgs I upload reaches the same 'uploading' progress bar 100% and the screen refreshes and you know that the pkg was uploaded and it will be available to use soon.
the 11.5.2 pkg is like 12GB but i had no problems with the 11.5.0 Big Sur install assistant.pkg uploading successfully.
I've had this uploading issue with versions 11.5.1 and now 11.5.2
anyone have a clue as to what is happening and why?
any other pkgs i upload have no issues completing (but those pkgs are not nearly this size).
Posted on 08-19-2021 12:59 PM
I'm having a similar issue as well. When I upload it, the screen refreshes but then the uploaded file isn't there. I've had to upload it using Jamf Admin lately.
08-19-2021 01:33 PM - edited 08-19-2021 01:34 PM
@IamGrooti've been trying to use the JAMF admin to upload it but for some reason my JAMF admin won't authenticate.
Posted on 08-19-2021 05:47 PM
Are you using any CASB solutions like DLP or a Proxy SG? If so, you may have to do an app bypass for the Jamf Admin process.
Posted on 08-23-2021 02:30 PM
Why not use a script to curl it down to endpoint and then install it, that's what I do. As Apple brings new updates out I just update my script instead of updating a 12 gig installer again and again...
Posted on 02-28-2024 08:54 AM
Louie Can you provide an outline of your CURL for macOS? I am new to managing my environment and have curled a few apps but having issues with MacOS.
Thank you,
Posted on 08-25-2021 06:45 AM
Yes, I've seen the same problem with both 11.5.1 and now 11.5.2 however the previous installer uploaded fine.
I can upload the pkg fine to a beta cloud instance so I know it isn't a problem with the downloaded file or the browser I am using.
The only thing which has worked for me is trying in the early morning instead of later in the day.
08-27-2021 12:48 PM - edited 08-27-2021 12:49 PM
I just gave it another try today to upload the Big Sur 11.5.2 install assistant.pkg today and it finally completed the upload.
Posted on 09-20-2021 08:06 AM
Looks like the install assistant pkg for 11.6 is having the upload issue to JAMF Cloud. I login and do the upload and it goes to 100% and just sits there.
Posted on 10-07-2021 06:41 PM
Yep, the same thing happened to me again. I waited a couple of days and tried again the morning and it worked after that.