User interaction notification query

allanp81
Valued Contributor

I've been experimenting with user interaction on policies and cannot figure out what dictates whether the notification appears top right via a normal notification centre popup, or bottom left via a jamf helper popup.

Ideally I'd like the jamf helper popup but the manual is a bit vague:

"In macOS 10.8 or later, most User Interaction messages are displayed in Notification Center in a category called “Management”. Otherwise, messages are displayed using the Jamf Helper utility."

Does anyone know how this works?

3 REPLIES 3

Hugonaut
Valued Contributor

when running jamf helper you need to set a parameter in the script & you need to set the position in the policy parameters so

-windowPosition [ul | ll | ur | lr]

 Positions window in the upper right, upper left, lower right or lower left of the user's screen

 If no input is given, the window defaults to the center of the screen

i think it would look something likethis - but i have little experience with jamf helper, hope this points you in the right direction e2d857d273db47cfaa8efe79e87ce05b

https://www.jamf.com/blog/streamlining-your-macos-upgrade-process/

________________
Looking for a Jamf Managed Service Provider? Look no further than Rocketman

mm2270
Legendary Contributor II

When using the User Interaction tab, I don't think you really have the same level of control over jamfHelper options, as you do in a regular script. As far as I understand it, if your notice doesn't involve any user interaction needed, for example if it's just a message saying "application xyz is being updated" or something like that, then as long as the target machine is on 10.8+, it should use Notification Center (Management Action.app) If you set options for the user to choose a deferral date from a drop down, then it uses jamfHelper, since Management Action.app doesn't have that option. That's probably what dictates one over the other.

Don't entirely take my word for it though, since I rarely ever use the User Interaction options in policies or patch myself. But that's how I understood it to work.

allanp81
Valued Contributor

@mm2270 thanks, I'll give that a try. The Jamf manual is a bit vague with regards to which notification you'll get.