User is not display in login window

[anverhousseini]

Hi JAMF Nation

I have an issue with the login window:

I created an user with casper and now the user is not displayed in the login window after an restart. If you log in with an other account and logout afterwards the user is displayed.

Some information:
- User ID is 504 (over 500)
- User home folder is located in /Users/
- There is no config profile which manages the login window
- Username doesn't matter. I can take "test" or "user" etc.

Any idea?

[cmarker · Accepted solution]

Sounds to me like Filevault is on and the user hasn't been added to FV.

This would explain the behavior of logging out then seeing the user after authing with another user.

With 10.10+ the FV screen tries to look more like the frosted glass normal login window.

[anverhousseini]

@Marker.43 Thanks! No idea why I haven't seen that.