User signed into icloud with their person Apple id. How can we override their "Find my"

mferguson
New Contributor

I haven't come across this one yet.  Does anyone have any ideas to get past this to be able to wipe and re-install OS?


Thank you

3 REPLIES 3

bmortens115
New Contributor III
New Contributor III

jamf does have activation lock bypass for macOS. There are some requirements, but check out this post: https://derflounder.wordpress.com/2020/06/19/using-an-activation-lock-bypass-code-from-jamf-pro-to-c... 

jgrubbswcc
New Contributor II

Is this still enrolled in your MDM? On machines that I didn't need save data on, I've had success with wiping them from the MDM via the command. However, I could have just been lucky.

daniel_ross
Contributor III

Did they lock it out from you?