Users prompted to install apps repeatedly

New Contributor

I have a customer who has a couple dozen BYOD iPhones that were user enrolled into Jamf as personally-owned devices. We set the iOS Self Service app to automatically install, as well as a few other applications such as OneDrive, Outlook, etc. Users are being prompted about once a day to install applications that are missing, including Jamf Self Service.

If they tap on "Cancel" when prompted to install, should Jamf be prompting them every day to install the missing applications? Is there any way to only prompt them once?



Honored Contributor II

You can either set it to self-service, or to force install. If you set it to force install, every time API runs the iPhone will attempt to install any missing required apps.