VPP Mobile Device Apps not showing in the list

New Contributor

Hey there

We have VPP licenses purchased for some iOS apps but for some reason the apps are not showing in the Mobile Device Apps list. However if I check the content tab of the (only) VPP account the licenses are there6f5f52f4efc341889dd0b2e7d50cdebf

Any ideas?



Contributor II

What I do in your situation is to add then via the JSS.

In the mobile device app section I click on the '+' symbol (New) then through that I "Add" the app I bought.

This talks with the iTunes and VPP store so it kind of "Pulls" the app down from Apple rather than a "Push" which if you're using VPP store you are doing.

New Contributor III

What anickless is proposing is working! When I recall these bugs in JAMF I use to switch from Firefox to Chrome-browser and add these apps manually.

New Contributor

Shouldn't apps synk automatically to Mobile Device Apps after purchase? 04909665a2564b5fac25975d14a35518

New Contributor III

Apps will only automatically show if you have "Populate Purchased VPP Content" selected in the VPP Account. If you don't you'll have to manually add each one to populate.d6db52a597a04e289557d470ef48cc41