I am receiving the "Unhandled exception" error when I attempt to install Apple Classroom on ANY MacBook. This is via VPP. I cannot find anywhere that someone else has had this error for apps. I have already shuffled around licenses to VPP accounts to... View more
I'm trying to make an adjustment to the Outlook app for iOS and enforce Biometrics for the app. I have tested the following settings and know they work on a net new app deployment:Expand (Highlight to read)com.microsoft.outlook.Auth.Biometrictruecom.... View more
Can you migrate VPP Purchases to a different Apple School Manager instance? View more
Hi, that's my first discussion right now and I hope this will find peoples interest, too. Right now, our scenario would look like this. We have employees which are working with instituional emails as their appleID already. This institiutional domain ... View more
Just got my first request for an ebook in the 10 years I've been using Jamf. Of course assumed it worked like normal Apps, but why would anything be that consistent or easy right? I understand we have to send an invite to the user which I have, howev... View more
Looking for anyone with guidance on how to resolve this weird issue I am auto deploying the Zoom Room Controller app from JAMF via VPP to our Zoom Room iPads, and for the most part the app will auto install, I am able to open and login and get to our... View more
I am attempting to import a new VPP token that I have downloaded from Apple business manager. Every time I try to do this, I get an error saying "The file received was not valid". I have tired using a different web browser. I have rebooted Jamf Pro, ... View more
I just wanted to put up this PSA for folks who use Securly for filtering web traffic. I found last week that my Big Sur machines were no longer able to install VPP apps. We would get a strange "Bag Load Failed" error in the JSS logs. Once I removed t... View more
I have Xcode 12 as a VPP app assigned via Apple School Manager to our Jamf Pro server Just rebuilt a machine and tried installing Xcode and it looks to install but finishes way too quickly and doesn't install. No message of a failure and nothing in t... View more
I'm having issues with installing Apple Configurator 2 in Self Service. I've "bought" the app via VPP. When I (or anyone else in our organization) click on the Self Service policy it fails and opens the App Store object for AC2. All other apps via VP... View more
Is there a way to deploy specific old versions of Xcode via VPP? I tried just editing the version number in the "Mac App Store Apps" section in Jamf Pro but this doesn't seem to do anything. View more
I have an VPP App with some XML App Configuration. I need to make changes to the App Config. Any idea on how to get these changes forced out on devices? It appears that App Config is sent before install. View more
Good morning, Yesterday I noticed that a new iPad that was issued did not download a custom app. When we looked in JAMF under Mobile Device Apps and went to the app, there was a warning message that said, "This app was removed from tthe App Store. It... View more
Hi all, I'm attempting to distribute free books via Jamf Pro to a set of 50 iPads at the school. I read that books are actually linked to users - not devices (very annoying) - so as a test I created a user (with the Role of Student) in Apple School M... View more
Hi, I'm new to JAMF and wondered if any of this talent pool could point me in the right direction with fixing my problem. I would my user to be able to download Office 365 apps from Self-Service. As of right now, the apps show up in self-service but ... View more
I just moved from a legacy VPP account to ABM and uploaded the new token from ABM but now "In-Use" numbers are showing zero. The scope is fine, it doesn't seem like it's uninstall apps from devices. Anyone out there had this issue? View more
Hello, I recently set up the whole VPP provisioning stuff so we can finally deploy apps without using the users' iCloud account. So far I deployed 2 apps on about 10 iPhones, but one of the apps on some phones keeps installing and uninstalling : As e... View more
Hi, So we have several MacBooks that have the Office365 suite deployed via VPP (app store) which we wish to move to a policy based deployment (as we want to use patch management to update rather than the app store). So my question is if I add these m... View more
Hi All, We're in the process of trying to "fix" all our machines that have either computer shipped MAS apps, or user installed versions. But we're having a hard time thinking of a good way to scope them. Scoping them to all computers results in any m... View more
Hey all, we've recently run into an issue where apps that have previously been installed either through the Mac App Store, then removed from our JAMF MAS apps are now prompting users for admin credentials in order to updat (See image). As you can ima... View more
For anyone who are already using M1 Macs, you may have already notice you can install and run iOS and iPadOS apps from the App Store but in Jamf, it currently doesn't allow visibility of iOS and iPadOS apps on VPP to M1 Mac clients. I created a featu... View more
I've assigned Apps to locations and the licensing (even when free) from ASM has disappeared, no zeros, just no information. I've removed it from the location back to none and the licensing comes back. Obviously without the licensing from VPP it won't... View more
Since we are not moving to Big Sur anytime soon, I wanted to keep pushing the older version of Garageband 10.3.5. Trying to find a way to push this with VPP instead of the newest version but not having much success. Since the release of 10.4.1 VPP wa... View more
Hi, This is my first post so hopefully I am in the right place! I have been using Jamf Now to manage a number of iOS devices. I am now looking to move to Jamf Pro. I have a trial setup and I want to test the app deployment feature. I have an apple bu... View more
We have an app that is causing some headaches. The app isn't scoped to any devices but shows that is a license is being used. We want to scope to a device but can't get the license back. Help! View more
We use VPP-managed device-based app assignments for our iPads. Starting about 3-4 days ago, suddenly all our app installs have become stuck at "Pending - Application is not available to install". The strange thing is, this is only happening on newer ... View more
Recently purchased a bunch of apps via ASM, and a about 30 of them populated in JSS automatically, but then they just stopped and haven't populated. Running 10.22. Any way to kick this and get it going again? Would rather not create them individually... View more
I have no idea how long thing has been an issue since we having changed the apps on our iPads for almost a year at this point. The tech that manages the iPads needed to add an app to some iPads and all of our licenses under content were 0 out of 0. I... View more
Hello, We've been having an issue updating VPP apps for several months. For example, Slack is showing an update in the apps store but when the user tries updating they get an error message. Attached to the post. This is happening all computers that h... View more
I have a APP under universal purchase option, supporting both iOS and macOS platforms. But I am not able to deploy it via JAMF on macOS as: Apple App Store shows it as all platformsApple Business Manager shows it as macOS - NOT iOSJamf shows it as iO... View more