Help

VPP only offers to open an app, not update it

PhillyPhoto
Valued Contributor

Posted on ‎10-18-2018 08:39 AM - last edited 3 weeks ago by Community Manager

I have a user trying to upgrade to Xcode 10, and he currently has 9.3.1 on the device. He wants to keep the old version, so I had him rename to old version to "Xcode 9.3.1.app" and remove the "_MASReceipt" subfolder. When he opens Self Service, and clicks the policy, it only gives an option to open the existing Xcode. Has anyone seen this before?

Labels:
0 Kudos
Reply
1 REPLY 1

Hugonaut
Valued Contributor II

Posted on ‎10-18-2018 09:15 AM

I've seen this, I believe if its moved from the app folder you can install via Self Service.

________________
Looking for a Jamf Managed Service Provider? Look no further than Rocketman
________________


Virtual MacAdmins Monthly Meetup - First Friday, Every Month
0 Kudos
Reply
li.common.scroll-to.top