White listing/workaround for ` "File" will damage your computer ` error prompt in Catalina?

hcgtexas
New Contributor III

The Security team at my business has several security applications they want us to install, and a few of them are not getting along well with Catalina's new security upgrades. We are getting constant popups that "Application/File" will damage your computer. Is there a way to whitelist the file in question so the users aren't constantly barraged with popups that will scare them?

One of the Pop ups in questions that I traced to the Symantec agent:
1f07133d060e49f7bf5b29066fa3fcea

1 REPLY 1

dan-snelson
Valued Contributor II

@hcgtexas Sounds like your vendor needs to review Apple's Update to Notarization Prerequisites and Safely open apps on your Mac.

What output do you get for the following commands?

/usr/sbin/spctl -a -vv -t install /path/to/problematic/app

/usr/bin/stapler validate /path/to/problematic/app

Also — while potentially dangerous — you can recursively remove extended quarantine attributes with:
/usr/bin/xattr -d -r com.apple.quarantine /path/to/problematic/app