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Wifi Issues

robby_siu
New Contributor

Posted on ‎09-24-2019 11:22 AM

Recently we've been experiencing some weird issue with our Mac's. Randomly a Mac would "lose" network connection. the connection is there. will connect/reconnect but no internet. The only fix is to reboot the mac. Not seeing this on any of our windows machines.

Tried rebooting our APs

Just wondering if anyone else experiencing this issue.

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5 REPLIES 5

larry_barrett
Valued Contributor

Posted on ‎09-24-2019 11:29 AM

What OS are you on?

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robby_siu
New Contributor

Posted on ‎09-24-2019 11:31 AM

10.14.6 (18G95)

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MTFIDjamf
Contributor II

Posted on ‎09-24-2019 12:02 PM

Are you running Pulse Secure?

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robby_siu
New Contributor

Posted on ‎09-24-2019 12:12 PM

no we are not running Pulse Secure

Its looking like SSL is being blocked, investigating our Antivirus (Sophos)

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modaffb
New Contributor

Posted on ‎09-24-2019 01:00 PM

We have been experiencing something like this but I have always pegged it on the Smart Agent of our web filter. it does exactly that same thing you are describing. It blocks or stops allowing SSL connections. Most of the time I have been able to restart the device and the problem is resolved. I can never get the problem to replicate so its hard to pin point if is the web filter Smart Agent or the device that is causing it. We never had a problem with this until 10.14.5 or 10.14.6.

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