Any orgs out there leveraging WiFi only iPhones that are shared between on-campus staff and ALSO trying to implement device level PIN (unique per user) enforcement in tandem with Jamf Setup + Jamf Reset (Soft reset)
Wanted to try to see if other organizations have anything similar and what experiences you all have with this.
We are moving away from Imprivata Ground Control (Mobile Access Mgr) to due the sheer cost and inconsistencies with reliance on phone cases + docks + host machines. Aiming to have all workflows handled OTA (Over The Air).
We have noticed that if staff forget to soft reset a phone using Jamf Reset that it puts a rather large burden on other clinical staff and/or IT Support staff to wipe / reprovision and setup the devices again.
Appreciate your time and shared experiences!
We are looking at Jamf Return to Service as a replacement to Jamf Reset, but that requires all devices to be iOS 17+ compatible, which we aren't quite there yet. This still wouldn't solve for the issue mentioned with staff not resetting the iPhone properly via Jamf Reset.
