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How to remove Jamf from macos

  • November 12, 2024
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Hello,

Jamf is running on my MacBook although its not part of any MDM system. I also don't have any profiles installed. How do I get rid of Jamf altogether? Removing it from Applications/LaunchAgents/LaunchDaemons doesn't help, it just reinstalls itself and starts up again.

I can see that there is something when I run `sudo protectctl info` but I don't know what that is? Can this be a left over from migrating from an old mac that had a MDM running? 

Any help is greatly appreciated as the jamf security extension is using all the network bandwidth which is extremely annoying when tethering.

Thanks and cheers,

Karsten

Best answer by AJPinto

Generally speaking, you want to reinstall macOS to "remove everything installed by Jamf" as removing Jamf's framework and binaries do not remove all the tools installed by Jamf. Jamf Protect has an uninstaller in the web console you and download and run.

 

https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/Components_Installed_on_Managed_Computers.html

https://learn.jamf.com/en-US/bundle/jamf-protect-documentation/page/Uninstalling_Jamf_Protect.html

 

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8 replies

Ismere
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  • Contributor
  • 66 replies
  • November 12, 2024

Hi Karsten,
the protectctl command is normaly part of JAMF Protect (https://learn.jamf.com/en-US/bundle/jamf-protect-documentation/page/Command-Line_Tool.html)
JAMF Protect can be used even without using JAMF Pro as your MDM System. They even have some workflow descriptions on how to Deploy and Configure JAMF Protect in other MDM Sytems.

Greetings,
Florian


dvasquez
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  • Valued Contributor
  • 318 replies
  • November 12, 2024

To add a small snippet of info, there are threads in Jamf Nation that will shed some light on how to fully remove jamf from your system. Hint, removal can be done using the jamf binary.

Best of Luck!


AJPinto
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  • Legendary Contributor
  • 2708 replies
  • Answer
  • November 12, 2024

Generally speaking, you want to reinstall macOS to "remove everything installed by Jamf" as removing Jamf's framework and binaries do not remove all the tools installed by Jamf. Jamf Protect has an uninstaller in the web console you and download and run.

 

https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/Components_Installed_on_Managed_Computers.html

https://learn.jamf.com/en-US/bundle/jamf-protect-documentation/page/Uninstalling_Jamf_Protect.html

 


dvasquez
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  • Valued Contributor
  • 318 replies
  • November 12, 2024

I also read you can look at or get the Jamf Protect uninstaller package, from the console.

Then you can also look at the /Library/LaunchAgents for the respective Jamf Protect agent.


dvasquez
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  • 318 replies
  • November 12, 2024
AJPinto wrote:

Generally speaking, you want to reinstall macOS to "remove everything installed by Jamf" as removing Jamf's framework and binaries do not remove all the tools installed by Jamf. Jamf Protect has an uninstaller in the web console you and download and run.

 

https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/Components_Installed_on_Managed_Computers.html

https://learn.jamf.com/en-US/bundle/jamf-protect-documentation/page/Uninstalling_Jamf_Protect.html

 


Thanks for the share!


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  • November 12, 2024

Thanks for all the quick replies. It seems that all solutions require some sort of access to an administrative portal.
Or am I missing something on how to get the `jamf` binary or the "Jamf Protect uninstaller package"?


AJPinto
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  • 2708 replies
  • November 12, 2024
karsten42 wrote:

Thanks for all the quick replies. It seems that all solutions require some sort of access to an administrative portal.
Or am I missing something on how to get the `jamf` binary or the "Jamf Protect uninstaller package"?


The "Jamf Binary" is a part of Jamf Pro, and can be removed with a terminal command if Jamf is configured to allow that. If not it can be removed from the Devices Inventory Record in Jamf Pro. 

 

Jamf Protect is an application, and the uninstaller is in the Jamf Protect Console and would usually be deployed by Jamf Pro but can be run locally as a Package. 

 

If you are not the admin, you need to contact your Admin.


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  • November 13, 2024
AJPinto wrote:

The "Jamf Binary" is a part of Jamf Pro, and can be removed with a terminal command if Jamf is configured to allow that. If not it can be removed from the Devices Inventory Record in Jamf Pro. 

 

Jamf Protect is an application, and the uninstaller is in the Jamf Protect Console and would usually be deployed by Jamf Pro but can be run locally as a Package. 

 

If you are not the admin, you need to contact your Admin.


Hi AJPinto,

thanks for your reply. 

The issue is that I am not part of any Organization and therefore I also don't have an admin. Is there anyway to get the uninstaller somewhere else? 

I would really like to avoid having to wipe my entire laptop.

Thanks.


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