app icon not showing on ipad

SaP2024
New Contributor

Hello,

we have a problem with google chrome. After getting 20 licenses and deploying to our ipads it is not showing up on the ipad screen. According to jamf school it is installed, but on the ipad it is not. The layout is configured correctly and the profile is up to date.

What can be the problem?

5 REPLIES 5

obi-k
Valued Contributor III

All iPads or just some don't have Chrome installed? Did you grab enough licenses and deployed the scope to the desired group?

SaP2024
New Contributor

Its on all ipads and jes I have more licenses than ipads and just one group of them.

obi-k
Valued Contributor III

Oh is the app icon hidden?

SaP2024
New Contributor

There is nothing visible on the hidden feature. If looking in "Apps" its also not showing up. 

EdwardB
New Contributor II

Under Restrictions->Media Content do you use an age filter for apps? Google Chrome is a 17+ app.

or

do you have a profile with a Blocklist?