Jamf School
Approachable management for IT and educators
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Forum Posts

Teacher app is doing nothing

Hi all,I have a class in jamf school with several users owning dep enrolled iPads. I also have a teacher user in that class. If I now login to ".jamfcloud.com/teacher", I see all those users. But if I do something (e.g. send an ad hoc attention messa...  View more

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MacOS Autonomous Single App Mode

Looking at setting up single app mode for a Mac and it is failing (The “Assessment Mode” payload contains an improperly formatted key: “AllowedApplications”.)The one thing I know I'm missing is the Team identifier for the app. My test app, Chess, doe...  View more

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MacBook’s user authentication

Hello everyone, We use JAMF School to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For sec...  View more

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Auto Lock iPads in Certain Smart Group

Hi All,Does anyone know if it is possible to lock iPads which are in a certain group?We have a 'No Owner' smart group and we would like to be able to lock iPads inside this group to prevent use. I've searched through the various profile settings and ...  View more

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Deploying AdobeCC with Jamf School

My district recently purchased Jamf School to manage all of our iPads and a lab full of iMacs. So far I haven't run into many issues with enrolling devices and deploying apps, but I've hit a wall when it comes to Adobe CC. I've searched the forum her...  View more

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Shared iPads max users

I have shared iPads set as 6 max users in the DEP profile (the profile for shared classroom iPad carts). But there always comes a point when users start having login issues, or resetting pins don't work. Usually because the device has no more memory ...  View more

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MacBook’s user authentication

Hello everyone,We use JAMF school to manage our iOS devices. We are primarily a Windows environment when it comes to laptops and desktops. We currently have new and older MacBook’s(iMacs too) that are not in the domain. They are stand-alone. For secu...  View more

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iPad stuck at "iPad Locked to Owner"

At our school the most iPads are iPad Air 2 and they have few years yet working. We didn't remember if we registered the iPads with any iTunes account and now, I restored an iPad with the last IOs version and I get a stuck iPad because it is locked a...  View more

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TeamBuildr Training

I am using Jamf School (Zuldesk) and I can't push out the TeamBuildr Training app to our iPads. It just hangs in a pending mode. We have been using this product for years and have never had an issue like this before. Does anyone have this app correct...  View more

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Jamf School local account management

Hello y'all. I was just recently hired by a small (less than 500 k-12) students to manage their new 1:1 technology program. They had purchased 255 MacBooks, 180 iPads, and 60 Apple TVs. They also purchased Jamf School "at the recommendation of Apple....  View more

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Devices Inventory not loading

For a few weeks now the Devices / Inventory page is often not loading. The menu is not showing at all and the frame for listing the devices is showing a loading circle. It happens as soon as you click on Inventory.This goes on and off. Some days we c...  View more

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Unable to revoke app licenses

I have been trying to reclaim some app licenses from some ipads so that I can use the app on some newer devices instead but when I click on 'Revoke' I get this message:"Failed Something went wrong while trying to revoke this license"Even if I un-enro...  View more

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iPad Locked When Adding to Jamf School

We have a strange occurrence and can't figure out the solution. We have an iPad that all of a sudden is locked when managed by Jamf School. It is missing the "Other Profile" labeled "Jamf School Education Profile (version:1)". We have attempted to re...  View more

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New to this world and Jamf

Hello! I want to start off saying I am new to the school world of IT. Been doing years of IT for dentists, and always for profit so its a change of pace for sure. So I took a new job and I have been tasked with moving everything over from eight mac m...  View more

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Does Jamf2Snipe work with Jamf School

I set up a snipe-it instance and was able to get Google LDAPS connected. I would like to use the Jamf2snipe between my snipe-it instance and our jamf school account. Does anybody know if the Jamf2Snipe works with Jamf school?  View more

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Using Jamf School to copy over files

I need to copy files over to a folder that I created called /usr/local/etc. To be more specific, it's 4 files that I created that contain Lightspeed certificate files (.pem files). What's the best and easiest way to go about copying these files over ...  View more

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JAMF school and SCEP?

Our goal is to distribute (wifi)certs to about a couple of thousands of iPads, and we have Microsoft and NDES as our infrastructure. Seems to be impossible to find information about how to assign SCEP in JAMF School, especially how to configure Chall...  View more

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Assign License per User

We can create device groups and assign app licenses on a per-device basis but is it possible to do that on a per-user basis? I'm not seeing that as an option. I know that is something that can be done in Jamf Pro but if there's a way to do it in Jamf...  View more

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Bug/Exploit Reports?

My school has been using jamf School for around 1-2 years and in that time I was able to find some interesting bugs and exploits that can be used to for Example: delete browser history, change some settings bypass the search filter Etc.And this is wh...  View more

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Bug/Exploit Reports?

My school has been using jamf School for around 1-2 years and in that time I was able to find some interesting bugs and exploits that can be used to for Example: delete browser history, change some settings bypass the search filter Etc.And this is wh...  View more

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Newbie To JAMF School from Meraki Legacy

I need help with a few things.1. When ASM syncs in JAMF it will not bring in my classes from ASM.2. How do you keep the App Store on the iPad so teachers can use the share button teacher app workflow. Objective is to have the Apple App Store availble...  View more

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App removal in Jamf School

Hello.I have 12 iPads that I want to remove all the apps from.I've created a new static device group in Jamf School which doesn't have any apps associated with it and have moved these 12 iPads into this new static group. I've also removed these devic...  View more

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