Jamf School
Approachable management for IT and educators
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Forum Posts

Problems with classroom

Hi there, we are new to JAMF and are currently experiencing an issue with the Classroom app not displaying any classes on our devices. Unfortunately, I have not been able to resolve this on my own, so I am hoping of receiving your support. Initially,...  View more

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removing printers deployed with a profile

I have deployed some printers using the profiles and now we need to remove them and add new ones. How can this be achieved with Jamf School as there is no remove option. Removing the profile does not uninstall the printer from the system pane on the ...  View more

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Mac activation lock - with Jamf School

All our ipads are added to Apple School manager and are enrolled in Jamf School.Activation lock is enabled on all ipads: some with a personal icloud account from a user, some with settings in the deployment profile.Now we want to add our M1, M2... ma...  View more

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Central issues for iPad restrictions in school

The issue of iPad usage in schools focuses on restrictions to minimize distractions during lessons and breaks. Our school uses Jamf Teacher software but faces two main challenges: Restrictions During Breaks: Students use iPads during breaks, even tho...  View more

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The operation could not be completed.

No se pudo completar la operación. (ErrorDomain 203). El certificado de este servidor no es válido. El servidor al que intenta conectarse podría estar suplantando a "bag.itunes.apple.com", lo que podría poner en riesgo su información confidencial. No...  View more

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Managed Profile Keeps Failing Install

Hello, First off forgive me for my lack of understanding, I am new to Jamf and I just got thrown into the middle of it haha. I am enrolling a new Ipad and it is enrolled in ASM and Jamf, but when it goes to install the managed profiles, two of them f...  View more

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Trusting unsupervised computer

How to I change restrictions so that I can have ipads connect to any computer. I was able to do this before by selecting the trust button but this is not appearing anymore so now all ipads will not connect to any computer. I need this so that I can g...  View more

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Jamf Depreciation

Hi Jamf community, Recently, a user reported a pop up that appeared talking about Jamf depreciation. Is this something anyone else has encountered? Is this going to be an issue?    View more

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Blocking Apple Shortcuts Widget

Hi, Is it possible to block access to the Apple Shortcuts Widget? I have added the App to the Blocklisted applcations but it can still be viewed via Widgets. Strangely, I also blocklisted the Apple Podcasts & TV apps and it removed them from being vi...  View more

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Changing of app colours

Hi Everyone I'm wondering if anyone knows how I can prevent students from changing the colour of their apps? I have looked around in the profile settings but can't seem to find a setting to disable that function.  View more

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Single app stuck on Waiting For Licenses

I've just added a new app to my Apple School Manager and have assigned 200 licenses. When I push this app out to an iPad it gets stuck on Waiting for Licenses despite there being more than enough available. Checking the status of the app says "Waitin...  View more

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Airdrop no notification pops up

Hi all. AirDrop is enabled for use between our shared iPads. However, when transferring files, the iPads emit a beep, but no notification appears to accept the transfer. Do you have any insights into what might be causing this issue? The devices are ...  View more

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Automatic WiFi Logon - Payload for WiFi not updating

Hey everyone, at the moment we're testing a new WiFi network. Some of our students iPads have been assigned a profile for that WiFi network, so they can log in while supervised with their teachers. The profile is set to not automaticly log into the w...  View more

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Deploying and installing Adobe CC

We're using Adobe CC (Creative Cloud (all applications) for schools – shared licenses. Adobe documentation only offers deploying their packages via Jamf Pro. I'd tried to use Jamf School application installers. They work great but this likely fails '...  View more

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Performance problem with jamf teacher

Hello everyone we have a major performance issue with Jamf Teacher (Jamf over jamfcloud.com). In a class of 20 students, it sometimes takes over 10 minutes for the last iPad to receive the profile. Since there are also such problems with other online...  View more

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'Redirecting you for authentication' loop

With Jamf School, we use Azure to authenticate our iPads as part of enrollment (Automated Device Enrolment). We've never normally had a problem, but we're now hitting an issue where, after successfully bringing up the Azure login screen and accepting...  View more

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The connection to iCloud timed out

Hi Sorry if this has been answered before but I can't find anything. We've just deployed iPads for the first time and are randomly getting the message The connection to iCloud timed out. And it is signing the users out. Can anyone advise what might b...  View more

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JAMF Teacher Class room restriction

Is anyone encounter JAMF Teacher issue with after class end, restriction is not automatic restore to default. Case by when teacher start a class with apps restriction (example Google Chrome), after class end the restricted apps (Google Chrome) will n...  View more

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Jamf School - Apps Inventory (Beta)

I was prompted about being able to enable the Apps Inventory (Beta) this morning. I activated it. There's a seperate option to use the current or beta version after that. It seems to be similar to the current Inventory page. It promised that the new ...  View more

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Teacher restrictions not ending

Hi everyone, I was hoping anyone could help me out. We keep having the same issue where teachers enable restrictions on their classes, and when they select to end it at the end, a couple of students stay restricted... We need to go to the jamf school...  View more

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