Jamf School
Approachable management for IT and educators
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Forum Posts

Managed configuration for Jamf School Student App

Hello!We already use Jamf School in our school.Now we would like to use the “Jamf School Student” app.We would like to prevent the request for data protection information and access permission for Bluetooth, notifications, etc. from being displayed w...  View more

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BYOD iPad & Google Auth for Enrollment

Following the instructions listed here: (https://learn.jamf.com/en-US/bundle/jamf-school-documentation/page/Google_Sign-In_Setup.html#ID-0000ce70) we created a Google Console project. For devices that are already in Jamf School (we own them) with the...  View more

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Unable to execute scripts

Anyone else using JAMF school seeing scripts getting stuck at "installed" ? It seems like the majority of my devices are unable to execute scripts right now, even stuff like echo "blah" gets stuck on "installed" status, this persists across reboots a...  View more

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Jamf School clearing Safari history

Hi,We have a set of classroom iPads which have been configured in Jamf School to prevent pupils from deleting their browser (Safari) history.Recently a pupil has been searching for inappropriate subjects, how do I delete the browser history now the m...  View more

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Jamf teacher allowed websites

Hello together,Is there a possibility with Jamf Parent to extend the allowed website, I mean if you as a teacher could also decide to visit more than just the deposited homepage, for example, or is that how it is meant to be?For example, if the teach...  View more

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Training Pass Tax Deductible?

Sorry for the weird/stupid question, but if I paid for Jamf training/certification, can I deduct the cost on my taxes? Just thinking this would fall under “education.” I don’t “need” it for my job, but it does help should I look for a new one  View more

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Can't add/install/push app to a device

Hi,I have a teacher who's using SONY headphones, so i wanted to push him the sony app.The purchased app is properly synced from ASM/VPP Store to JAMF.But when i load the device in JAMF school and want to "add" the app to the device, the app isnt not ...  View more

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Device Model - Automated Device Enrolment Page

On the main devices screen, the list contains the model of the iPad eg. 5th Generation.However, on the Automated Device Enrolment Page it lists the same device as iPad SPACE GRAY.The model pop up only has "iPad" too.I recall there being some period f...  View more

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Search Field in Safari, turn off autocorrection

When typing serial numbers that almost match a real word, Safari autocorrect jumps in and makes the correction. You end up not finding the device you are searching for and have to go back and make the correction. Possibly hitting ESC to avoid the cha...  View more

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ASM ID creation

We recently updated to iOS 17.3 on our iPads, which required us to re-sign in to the students' Apple IDs. During the sign-in process, some of them encountered verification failures. In the past, we would resolve this issue by deleting the account in ...  View more

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Managed Apple TVs

We are experiencing some connectivity issues with our managed Apple TVs. Since the beginning of the school year, we have been experiencing slow connecting times and choppy video. We made some changes to our network to move the network the Apple TVs a...  View more

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Automated Device Enrolment > Owner

A really frustrating feature of this table is the use of "Keep Existing Owner".This is a goto table for checking devices. At the same time you need to confirm the owner of the device.Nowhere in this page can you actually see who the existing owner is...  View more

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Searching for Profiles by Payload Name

When you create real-world school setups you are encouraged to separate out Profiles with specific payloads. So you can end up with lots of small / atomic Profiles. One of the big management challenges is "which payload is store where?"One of the ide...  View more

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Make incidents a part of the API

We already have a database that controls what to do with damaged iPads.However it would be cool if that database could, through api calls, create an incident in the jamf school for that serialnumber.however, strange enough, incidents are not part of ...  View more

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Hybrid MDM environment

Hi all,I have a question about using both JSS and MS Intune together with Apple Classroom. The (student) iPads will be managed with JSS and the (teacher) MacBooks will be managed with Intune. Will it still be possible to use Classroom? Thanks in adva...  View more

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Lost iPad

I have an iPad in Lost mode. I am unable to connect the device to our WiFi to get it out of Lost mode. Please help.  View more

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Devices not staying enrolled

I can provide more detail if needed, but I'm noticing a good amount of devices with last inventory updates of months ago or over 1 year ago. Is there a common theme to this sort of reporting issue or could this be due to a number of different things?...  View more

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Turn off True Tone

We have been using Jamf for some time, without classes and log ons and its been brilliant.However, we are moving towards using classroom logins.At the login screen the brightness is too low and the pupils can't see to log in. They can change it once ...  View more

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enrollment best options

ok so I am trying to make our device enrollment as seemless as possible for our workstations guys but I am not certain what the best possible options are. Does anyone have experience with pre-stage enrollment? Trying to make this as white glove as po...  View more

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