Jamf School
Approachable management for IT and educators
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Forum Posts

Jamf 100 Exam questions

Hello all,Just wanted to know if anyone here has taken the Jamf 100 certification exam. I've been studying for about 3 weeks and wanted to know anyone's experience taking the exam in the past.Also I would like to know how accurate is the practice exa...  View more

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Bluetooth always on

We are a school where every student has an ipad. we use apple classroom to control the use of ipads during lessons. however, it is enough for the student to disable bluetooth to no longer be viewable in apple classroom.Is it possible that on jamf the...  View more

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Self-Service Apps disappeared

We just had a massive panic. We had the majority of our students Managed Apps vanish from their iPads for about half an hour. I think it might be to do with "Safelist and blocklist applications Supervision". We had it enabled a while ago to block Soc...  View more

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Import Notes over .csv?

Hi All,is it possible to import Notes over .csv?So looks my .csv IdentificationSerialNumber Notes AssetTagI just can't get these to take. Am I doing something wrong? Is it even possible or would this be a case for Service Request?Best RegardsPeter  View more

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Jamf School update 11.0.21

Update to in-product release notesStarting 13 March 2023, Jamf School will no longer display in-product release notes at the top of the dashboard. Instead, you will have a What’s New section, showcasing the latest updateYou can still find all of the ...  View more

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Delete all files from desktop

Hi all,My goal is to delete any files or folders on the desktop when the user logs out.I'm using this command in bash script: rm -Rf /Users//Desktop/*The sript is set to run at logout.Unfortunately it does not work.When I try the command in the users...  View more

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Updates take a very long time with ipads

Hi,we use the iPad as shared iPad.It can take days or weeks for updates to be completed on all devices. I can see only one reason: the update fails because a user is logged in. For these iPad a "temporary session" is shown. I suspect this is a guest....  View more

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Content Caching Module (beta) - no longer working

We had been making use of the Content Caching Module in Jamf School for many years to take pressure off of our Internet, however this is still in beta and has been failing to cache files for some time (I can't be certain of the exact date). I have si...  View more

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jamf won't upload Excel Document to devices

I have used the documents tool to upload an Excel file to our managed iPads. I set the right group so that the file should be uploaded to every device we have.I did this yesterday. When I checked in just now I saw that there was no upload to the devi...  View more

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Prevent JAMF profile removal iPad

Hello,Is it possible to prevent iPad users to remove JAMF profiles from their devices? iPads are enrolled through AC2 (not DEP). Users are able to reach the profile under their iPad settings and simply click "Remove profile". This is causing huge con...  View more

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Prevent JAMF profile removal iPad

Hello,Is it possible to prevent iPad users to remove JAMF profiles from their devices? iPads are enrolled through AC2 (not DEP). Users are able to reach the profile under their iPad settings and simply click "Remove profile". This is causing huge con...  View more

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Shared iPad Bug - Tempory User Storage issues

Hi I seem to be having issues with our shared iPads, The iPads are set up for temporary users only.. They seem unable to always download all of the apps we have assigned, in total the apps assigned only add up to around 5gb at most. However the iPads...  View more

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Filter Users by Source - Manual vs ASM

I'm using ASM as the user truth.Interestingly, as we switch to the new year I see a range of student user records that flip to manual. (It's most likely because those who leave the school are still assigned a device at this point, so if they disappea...  View more

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Cannot Upload Chrome Enterprise PKG

Well hello! Recently, I've been unable to upload Google's Chrome Enterprise PKG into Jamf School without getting the error "Could not parse payloads of product archive". I chatted with Jamf support quickly and it sounds like they know about it as its...  View more

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Time-Based/Scheduled Profiles Issue

Hello,I hope you are all ok…I have an issue with Web filtering Profiles. I have created a profile, which allows only specific websites during School hours but if students leave youtube open in a Safari tab from the day before, when they come to schoo...  View more

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Emojis with Shared iPad

HelloI want my students to use emojis to represent themselves. The keyboard is present, but the function is disabled.I have opened the rights to iMessage and FaceTime so as not to limit the user.The emojii keyboard is still not working.  View more

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Problem installing apps

Hello!I registered 11 new iPads with JamfSchool.After that I wanted to install 8 apps. 5 of the 8 apps installed without any problems.But for "Stop Motion", "Book Creatoer" and "IMovie" I got the message:"This app is not yet in scope for this device,...  View more

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Jamf School and Apple Classroom / Jamf Teacher Logs

Hi Community members,I am the IT and Apple Support Specialist for a high school with just under 900 students and have 300 classes in Apple School manager / Jamf School.Has anyone come across a way for me to view which teachers enabled restrictions on...  View more

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Career

I’ve been at my company for alittle over a year now, we have a bit of a apple environment with a fleet of iPads, some iPhones and apple TV’s. I have became the de facto jamf guy and throughout my tenure at the company so far attended jnuc 2022 (virtu...  View more

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Using iMessage with MAIDs

We recently setup federated MAIDs using MS Azure. We have a group of users needing to use iMessage on their district iPhones. iMessage and FaceTime are allowed in the profile restrictions. iMessage is enabled in ASM. Toggle is grayed out on phones. I...  View more

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Jamf School and Sophos

Has anyone deployed Sophos Endpoint to Mac devices using Jamf School, specifically? During my deployment call, the only thing Sophos had was for Jamf Pro, which is a different animal than Jamf School. The person working with me was phenomenal and tri...  View more

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