iPads unable to push out apps or able to refresh device in a timely manner

seylerj
New Contributor

Education School in Reading Pa - Running into a issue for sevaral months now where I get the following error message - Oranage saying Jamf School is unable to communicate with the device in a timely manner. Also I have having a issue where the app's will not download or stay grayed out and awaiting download. Another issue i see is that my Device name is reverting back to  "iPad" after a IOS update.  Jamf School states it is a issue with Apple and not able to communciation with the device. Anyone else seeing these issues and are able to help ?

1 REPLY 1

timlings
Contributor

 If you go to Devices > Automated Device Enrolment, you can set the name for each iPad that it will default to. And if you go to the 'Automated Device Enrolment Profiles', you can change how a group of devices gets named when they are set up.