Posted on 09-11-2023 02:21 AM
Some of our primary school students have just used the Jamf Student app to update all the apps on their iPads. The Jamf Student app updated, but now it's asking the students to log into the Student app with a .jamcloud.com account. Our students are 10 years old and do not have any online accounts, how do they now use the Jamf Student app if they aren't allowed a .jamfcloud.com account?
Posted on 09-13-2023 11:13 AM
Have you tried to uninstall and reinstall the app via the App section in Jamf School? I haven't seen this happen to us (yet), so I'm just making a guess.
Posted on 09-15-2023 02:24 AM
Thank you for the suggestion Greg, I will try to reinstall the app today.