Jamf Student app update requires online .jamfcloud.com account

[cmax]

Some of our primary school students have just used the Jamf Student app to update all the apps on their iPads. The Jamf Student app updated, but now it's asking the students to log into the Student app with a .jamcloud.com account. Our students are 10 years old and do not have any online accounts, how do they now use the Jamf Student app if they aren't allowed a .jamfcloud.com account? 

[GregBobbett]

Have you tried to uninstall and reinstall the app via the App section in Jamf School? I haven't seen this happen to us (yet), so I'm just making a guess.

[cmax]

Thank you for the suggestion Greg, I will try to reinstall the app today.

[MayraSatterfie]

After the app update, the Jamf Student app is now requiring students to log in with a .jamcloud.com account. Since your students are 10 years old and do not have individual accounts, it's likely that the system is expecting a login credential tied to your school's Jamf account for device management purposes. Additionally, I would recommend exploring Homework ify as it provides valuable resources for students.

[MayraSatterfie]

After the app update, the Jamf Student app is now requiring students to log in with a .jamcloud.com account. Since your students are 10 years old and do not have individual accounts, it's likely that the system is expecting a login credential tied to your school's Jamf account for device management purposes. Additionally, I would recommend exploring Homework ify as it provides valuable resources for students.

[MayraSatterfie]

After the app update, the Jamf Student app is now requiring students to log in with a .jamcloud.com account. Since your students are 10 years old and do not have individual accounts, it's likely that the system is expecting a login credential tied to your school's Jamf account for device management purposes. Additionally, I would recommend exploring Homework ify as it provides valuable resources for students.