Microsoft Azure AD Users Not Reflecting in Apple School Manager

[Shailoua]

Hi,

Having trouble getting the users from Microsoft Azure AD to reflect on Apple School Manager. I have read through and followed all the instructions on Apple's website related to syncing users from Microsoft Azure AD. We are not getting any error messages but that everything shows that is successful/enabled despite no users in ASM. Anyone have a similar issue?

[jcarr]

Directory Sync can sync either all Azure AD users or those users assigned to the Apple School Manager Azure AD app.  Do you know which you have selected?  More info is available in the Provisioning scope documentation.

[Shailoua]

We selected 'sync all users and groups'. We followed the document you linked.

[cleverleys]

Have you federated all of your applicable domains?

[Shailoua]

Yes, and we have green dots next to all of our domains.