Apple Device Manager needed at a K-8 school in Pasadena, CA

New Contributor

Mayfield Junior School is seeking an experienced technology support professional with a passion for education and working with students, faculty and staff. The Mobile Device Support Manager is a member of the Institutional Technology Department and reports to the Director of IT. The primary responsibility of the position is to facilitate and manage our school-owned fleet of approximately 650 iPads and 120 MacOS devices, assisting about 500 students and 100 faculty/staff members.

Please click here to apply:



  • Administer the school’s JAMF Mobile Device Management system to plan, prepare and deploy all enrolled devices (MacOS, iPadOS, tvOS).

  • Prepare, deploy, and maintain all school-owned iPads.

  • Provide tier 1 support of Apple iPads to students, faculty, and staff.

  • Provide tier 2 support to assist Help Desk to prepare and deploy MacOS devices.

  • Resolve technical support requests from students, faculty, and staff.

  • Create and manage Apple IDs for all students, faculty, and staff.

  • Manage the school’s Apple DEP, Apple School Manager, Apple Classroom, Munki, and JAMF Parent systems.

  • Oversee app purchasing via Apple’s VPP and additional iPad peripherals, in conjunction with Education Technology Department.

  • Work closely with other IT staff to ensure school technology systems are operating effectively.

  • Provide tier 1 support for student-facing cloud systems (Google, Adobe, etc.), including creation and oversight of all student accounts.

  • Work with Education Technology Department to develop and maintain strategies to implement EdTech goals, while adhering to Technology Department goals and directives.

  • Research and evaluate new technologies.

  • Provide occasional training to students, staff, and parents.

  • Work with IT staff to install and maintain in-classroom video and audio systems, including Apple TVs.

  • Work with IT staff on event set-ups, hardware maintenance, software updates, and other tasks as necessary.

  • Serve on Database User Group to represent goals and objectives of the Technology Department.


  • Bachelor's degree required. 

  • Minimum of 3 years of experience in Information Technology or in a related field preferred.

  • Apple certification and/or JAMF certification preferred. 

  • Experience in education and/or a not-for-profit environment preferred. 


  • Excellent oral and written communication skills, including listening and feedback capabilities.

  • Excellent interpersonal skills, with a high level of commitment to providing excellent customer service with all members of the community and their varying technology proficiencies.

  • Ability to multitask, prioritize and follow-through effectively. 

  • Excellent organizational skills to manage with high attention to detail, accuracy, and protocol.

  • Ability to apply common sense understanding to carry out duties and responsibilities.  

  • Excellent ability to write effective communications.

  • High level of flexibility, responsiveness, patience, compassion and kindness.

  • High level of discretion in maintaining confidentiality of sensitive information and issues. 

  • Ability to work collaboratively in a team environment.

  • Committed to embracing and enhancing the mission and philosophy of the school as it relates to the religious and educational development of students and of maintaining a sense of community and family spirit within the school environment. 

  • Exceptional project management, organizational, problem-solving skills and analytical skills.

  • Extensive knowledge of MacOS, iOS, Apple VPP, Google Workspace, Adobe Creative Cloud.

  • Experience working with a 1:1 iPad or other mobile device program.

  • Experience with JAMF, Apple Remote Desktop, Microsoft Remote Desktop, and Munki a plus.