Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and elite provider network, 2.5 million people can receive best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $680 million.
In this role you will be the first-level support for hardware, application and network troubleshooting for users in a MacOS and Chromebook environment. You will be asked to help manage the ticket queue and provide both proactive and reactive, exceptional and expedient end user support. You will be the primary support for newly on boarded employees providing technological guidance on how to access Lyra Health systems.
This role will be expected to work on-site at our office(s) in Burlingame, CA.
If this role interests you please feel free to apply at the below link