Hi all, Is anyone having an issue where some DEP/MDM enrolled devices -
even after a successful first login - fail to recognise the user's
password next time they log in and/or are prompted to authenticate for
any reason? We are experiencing this iss...
Hi all, Just wondering what you all consider best practice when a device
is returned to our team into stock waiting to be issued to a new user.
a) Remove the machine from Jamf Pro inventory and then enrol the machine
as if it were brand new when it's...
Yeah the solution isn't too bad - password reset through the recovery
boot. Was just trying to see if we were breaking something with a
process/script here, or if the issue is well-known. Appreciate the
replies so far!
Had same issue for over 12 months or so, I gave up on trying to fix it.
I guess there is some magic going on to automatically only show VPNs
that you can connect to or something along those lines. So far seems to
be resolved in Big Sur.
For Macs, we delete the record, and then wipe the machine. We have all
M1 Macs now, so we just use configurator to do a Revive and then
restore. They then go in the drawer ready to go as a brand new machine.
For iOS, we wipe the device from within Ja...
Thanks for the replies. I should clarify that the machines are wiped
when they come back in, which is why my thoughts are that deleting the
record is the way to go. Just trying to make sure I'm not missing some
significant upside to keeping the recor...