Jamf Nation Community

rwatt · 12-04-2023

We are trying to enable Remote Assist, but it's generating an error. "An error occurred while saving the changes. See JAMFSoftwareServer.log for more details."Examining the log file only shows the following information:023-12-04 16:33:05,305 [ERROR] ...

rwatt · 08-12-2021

I tried posting this yesterday, but the forums flagged it as spam for some reason. So I created a support case (JAMF-3163676), but have not heard anything.I upgraded our JAMF 10.30.0 server to 10.31.1 last night. Everything went fine except now it's ...

rwatt · 08-11-2021

Update 2021-09-22: Please check my other thread for the solution: https://community.jamf.com/t5/jamf-pro/upgrade-stuck-at-initializing-change-management/td-p/244134. This thread was stuck in admin approval and got released later.I upgraded tonight fr...

rwatt · 01-05-2016

We had our Casper server (Mac mini) crash a few weeks back, so we decided to upgrade to newer hardware. The server (9.81) is online and running with clients communicating. Nothing seems out of the ordinary from that standpoint. The problem seems to b...

rwatt · 09-22-2021

Check my other thread: https://community.jamf.com/t5/jamf-pro/upgrade-stuck-at-initializing-change-management/td-p/244134This message was stuck in admin approval and was released later.

rwatt · 08-12-2021

Perfect! Thank you @roger_crawford! That's all I had to do. For anyone else:touch /var/log/JAMFChangeManagement.log chown jamftomcat:jamftomcat /var/log/JAMFChangeManagement.log restart servicesMuch easier and simpler than rolling back with a databa...

rwatt · 08-12-2021

Sorry, I forgot to mention, but this is on CentOS 7. Also, while I was re-reading my post I noticed that the error references /var/log/JAMFChangeManagement.log, but that's wrong. All of the JAMF log files are under /usr/local/jss/logs/. Maybe the ins...

rwatt · 01-08-2016

Just wanted to let anyone who reads this know what I ended up doing to resolve the problem. I completely removed MySQL 5.7.9 and cleared out any MySQL remnants from the server. Then I installed a fresh copy of MySQL 5.6.28, re-ran the JSS installatio...

rwatt · 10-26-2015

[Edited]Never mind. I had dome something stupid with the keystore. Doh! It's working now.

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Remote Assist - An error occurred while saving the changes

Upgrade stuck at Initializing Change Management

JAMF 10.30.0 upgrade to 10.31.1 stuck at Initializing Change Management.

MySQL 5.7.9 on 10.11.2 showing weird behavior where process appears to crash, but is still running?

Re: JAMF 10.30.0 upgrade to 10.31.1 stuck at Initializing Change Management.

Re: Upgrade stuck at Initializing Change Management

Re: Upgrade stuck at Initializing Change Management

Re: MySQL 5.7.9 on 10.11.2 showing weird behavior where process appears to crash, but is still running?

Re: Updated to Server 5.0.15 and it made my JSS link go to an OS X Server site