We wanted to share a few updates about new features in Jamf Account that improve SSO management and troubleshooting, as well as new documentation resources for enabling OIDC authentication for platform services.A new Jamf Account Release History section in our Learning Hub details several improvements:A new "Authorize URL" button for Google Workspace OIDC connections, enabling consistent group support across organization types Login History tab under Profile, allowing you to view authentication history and ID tokens when using an IdP Enhanced error handling with unique reference UUIDs for failed SSO attemptsTo help customers migrate to OIDC, we've published a

Hi, Jamf Nation! Many of you wear multiple hats and are the glue that holds the technical processes together in your environments. That’s why when something goes wrong, you need us, your Jamf Support team, to be by your side. Today we’re excited to share that the Support service you rely on is getting even better by streamlining your access to Jamfs who can best help you solve your problems at the right time. While all of the details of the enhanced process are in your email inboxes, we’re happy to share the highlights here. Knowledge and support now live together in the Support Portal, which is accessible via Jamf Account or at support.Jamf.com.

Things are a little different around here! As we shared in this Tech Thoughts article, any posts that were created in that space between JUNE 23 - JULY 3 DID NOT MIGRATE. Instead of putting Jamf Nation into read-only mode during our transition to this new site, we opted to keep it open so y’all could keep getting help from the community. If you posted during that timeframe and didn’t get your answer, go ahead and re-post it on the forum now!  If you posted during that timeframe but already got your answer (or don’t need it), no need to do anything else. That’s all! I hope you’re enjoying this revamped version of Jamf Nation. Be sure to reach out to us at jamfnation@jamf.com with any questions or feedb

We are excited to share the most recent updates to our Privacy Policy which were made to enhance transparency around how Jamf collects, uses, and protects personal data, particularly in relation to our responsibilities when acting as a data Controller.  We have tailored the language to reflect this and have made improvements to the overall structure and writing style of the policy to make it easier to read and navigate.   In line with evolving privacy regulations, we have also added a new section outlining privacy rights for residents of the United States. The language relating to AI-powered features has also been updated to better explain how data is used, while maintaining our commitment to responsible and secure innovation. We have also added to the explanation of our lawful basis for processing

Jamf Nation is about to enter a bold new chapter. We’re excited to launch a redesigned platform this summer to better support connections and help community members more easily succeed with Apple and Jamf. The upgraded community space will offer a refreshed look, easier navigation and more ways to interact – with Jamf and other Jamf Nation members.   Stay tuned for the official launch date, and get ready to enjoy a richer, more engaging Jamf Nation experience. Learn more here.

We’re excited to share that Jamf's Network Relay service - our Jamf solution for transforming the network connectivity experience on Apple devices, is now available as a Release Candidate (RC) for production use on Apple mobile platforms (iPhone, iPad, Apple TV, Vision Pro). For Mac devices, the service continues to be available in public Beta as we continue to work toward production readiness. Built on Apple native technologies - including MASQUE and Managed Device Attestation, and powered by Jamf’s global private mesh network and conditional access engine, Jamf's Network Relay ser

As a follow-up to a recent email all Jamf Pro customers should have received, some IP address have been added and removed from the Inbound/Outbound traffic from Jamf Cloud list. For a complete list, please see the “Permitting Inbound/Outbound Traffic with Jamf Cloud” document located here:Permitting Inbound/Outbound Traffic with Jamf Cloud - Technical Articles | Jamf For a list of only the updates, please see here:IP Address and Domain Changelog for Inbound/Outbound Traffic with Jamf CloudIn order to provide ample time to make these changes, we are requesting these updates be made by August 20, 2025.

Jamf is offering an incredible opportunity to attend the 16th Annual Jamf Nation User Conference (JNUC) in Denver, Colorado, from October 7–9, 2025. Through the JNUC Diversity Sponsorship program, 10 individuals from underrepresented backgrounds in tech will receive: Full conference registration to JNUC 2025

With Jamf Pro 11.17, use the new app switcher to quickly access other Jamf products, integrate DigiCert ONE Trust Lifecycle Manager to issue certificates, and gain support for IPv6 addresses in inventory reporting! Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements. Thank you for your continued support and feedback!

At Jamf, we’re committed to creating learning experiences that meet you where you are. Today, we’re excited to share the Get Started with Jamf Pro series in the Jamf Online Training Catalog is now available in French, German, Spanish, Japanese and traditional Chinese. This localization effort follows a complete refresh to our core Jamf Pro content for new and returning users. With 16 modules including videos, written key points, checking for understanding, simulations, and resources to continue learning, we hope to provide an accessible and solid Jamf Pro foundation for users across the globe. What is Get Started with Jamf Pro? The Get Started with Jamf Pro series contains everything you need to know to succeed with Jamf Pro. If you’re new to the product, start at the beginning where we cover the basics, like an introduction t

Jamf is updating the Hosted Services Availability Commitment (“HSAC”), effective June 10, 2025. In addition to other updates, it will now be called the Jamf Service Level Agreement, and as set forth in the HSAC, we are providing 30 days notice of the updates.   Please read the updated version, which can be found on Jamf’s Trust Center. We have also posted an FAQ about the updates on that page.

Earlier this year we introduced a new App Installers binary which provided a number of new capabilities, one of the most significant being the ability to download trusted installation media directly from a vendor and then performing the installation whereas previously the installation media had to be hosted on Jamf’s cloud infrastructure.As I described in my previous post, we planned to utilise this external URL method to enable us to add titles that we were previously unable to offer such as VLC and iTerm, now both available in App Installers.We recently introduced a new App Installers capability in Jamf Pro 11.16 that allowed admins to influence the flow rate of MDM commands that App Installers sent to managed Macs in their environment to help address network congestion/capacity issues. This is controlled by the new D

Hi Friends! Today is the FINAL day to apply to be a Jamf Hero! A few things to note: Heroes is for ANY Jamf customer. (It doesn't matter if you're new to Apple management or have loads of experience!)  Even if you were in the program before, you still need to apply.  Applications won't open again until next spring. THIS is your chance to get in amazing community!  Learn more from this previous post.  Or apply directly HERE!  Reach out to jamfnation@jamf.com with any questions.     

This is your friendly reminder that there are just THREE days left to apply to be a Jamf Hero!  Jamf Heroes Offers: Access: Heroes get more access to Jamfs across the organization. Recognition: You win when people know who you are. We’ll help you develop your personal brand as a way to showcase your knowledge in the industry. Fun: Jamf Heroes provides a solid dose of fun, which not only fuels the soul, but also helps facilitate friendships within the program. And more: We’re also big believers in creating moments that matter. So be ready for a surprise or two! Any current Jamf customer is eligible to apply (through this Friday, May 2)! Learn more here! 

Hey Jamf Nation!   After a successful private beta period, we're excited to announce that Jamf's AI Assistant is now available globally for you to try out. Here's everything you need to know about getting started with our new AI-powered knowledge assistant.   What is the AI Assistant?   Jamf's AI Assistant is your instant knowledge companion for all things Jamf and Apple device management. Using advanced AI technology, it provides immediate, accurate responses by drawing from our comprehensive knowledge base, including product documentation, Learning Hub articles, support knowledge, and curated Jamf Nation content.  

Hi Jamf Nation,I’m happy to announce that Identity Automation is now officially part of the Jamf family! This exciting milestone represents a significant step forward in our mission to help organizations succeed with Apple.   Identity Automation brings industry-leading expertise in identity and access management, and their addition to Jamf strengthens our ability to deliver seamless, secure access for organizations managing a growing number of devices. This partnership is particularly exciting because it combines two crucial elements of moder

With Jamf Pro 11.15, utilize declarative device management with new Jamf Pro blueprints, get ready for compliance benchmarks, and enforce new restrictions for computers and mobile devices! Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements. Thank you for your continued support and feedback! https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-videos

Jamf Nation,We have big news for you today. I’m thrilled to share that we have announced our intent to join forces with Identity Automation, a company known for its innovative solutions, with capabilities that span identity lifecycle management, access management, and governance to help organizations secure their environments without hindering the user experience.  This joining of forces is a natural fit, allowing us to enhance the way we support schools and other organizations that rely on desk-less workflows. We have a history of partnership with Identity Automation and RapidIdentity - sharing many customers who have benefitted from our shared technology and integrations. By further integrating Identity Automation’s technology with our own, we’ll be able to provide even more powerful solutions to help organizations enhance security, improve standard workflows and provide flexibility for shared devices.

We continuously strive to enhance our products and features, and your insights are invaluable to this process. We're conducting a survey to better understand how reporting in Jamf Protect's Compliance Baseline feature serves your organization's needs. Your feedback is essential in ensuring we effectively meet your compliance auditing needs. And who better to provide feedback than the geniuses who use it? If you use the Jamf Protect Compliance Baseline feature, no matter how frequently, we would greatly appreciate your input on how we can improve. This brief survey (approximately 3–5 minutes) will play a crucial role in shaping our next steps. Comple

Want to earn Jamf Rewards Points and a shiny new badge? Get an article published in the Tech Thoughts blog, and (if enrolled) you'll be rewarded with bytes and this sweet badge 👇 If you have information that you'd like to contribute to the community, we want to hear from you! Tech Thoughts blog posts should be 400-600 words covering relevant Apple Admin topics. There's no pressure to write something epic or profound– articles are meant to read like a long-form Jamf Nation post. Interested? Please reach out to me on Slack @Joanna buchmeyer with your submissions or questions. Happy writing!

Hello Jamf Nation! Our Jamf Nation vendor will be putting Jamf Nation into read-only mode in the evening of Monday March 3rd through Tuesday 3/4. During this time individuals will not be able to sign into the platform or make new contributions to the site. Sorry for any confusion, and thanks for your support as we work to continuously improve Jamf Nation!

We're excited to announce a powerful new feature in Jamf Security Cloud that enhances your organization's security posture through advanced vulnerability management capabilities. This new functionality enables real-time visibility into Apple device vulnerabilities and streamlines your security operations.Key Features and Benefits Comprehensive CVE Monitoring: Track both system and application vulnerabilities across your Apple device fleet Real-time SIEM Integration: Stream vulnerability data directly to your preferred SIEM solution Enhanced Security Visibility: Gain deeper insights into your security landscape through consolidated vulnerability reporting Automated Response Capabilities: Enable faster threat detection and streamlined remediation workflows Supported PlatformsThe vulnerability data stream integrates seamlessly

We’re thrilled to share the Jamf Online Training Catalog’s new look! In an effort to provide a consistent, satisfying experience across all of our customer engagement platforms, we’ve reworked the user interface from the ground up to bring a more usable, accessible experience to anyone interested in developing their Jamf expertise. Please learn more about the updates here: https://www.jamf.com/blog/jamf-catalog-new-look/

With Jamf Pro 11.13, configure single sign-on with Jamf ID, enhance user experience with Self Service+, and enjoy more screen space using the collapsible sidebar! Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements. Thank you for your continued support and feedback! https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-videos

We have added a new reward to Jamf Nation Rewards: the ability to donate using points to Los Angeles County by supporting organizations providing emergency relief. Dangerous wildfires, including the destructive Palisades fire, are burning in Los Angeles County. The wildfires have burned more than 60 square miles and destroyed over 12,000 buildings. More than twenty people have died, dozens more are missing and more than 90,000 people are under evacuation orders.  It is the most destructive fire in LA history. It only takes 50 points to donate $25! To find out where the donations are heading, check out this page -https://jamf.benevity.org/community/fundraiser/24332 Donations can be made under the reward '$25 Dona