I have a file that I created in Automator that essentially points the user to the proper share on a storage server. I do this as there are many different departments, with multiple shares per department. I have the file created in Automator, then wrapped up as a DMG in Composer. I then send it out via Jamf, with both FUT and FEU checked. This is working as expected.Recently, we had to change the server. In doing so, the path is ever so slightly different than it was before. This is facilitating me to need to update those "links" and redistributing them. I have thought that I could just do what I did before and make the change, wrap them up in Composer, and distribute them via Jamf with FUT/FEU checked. On my test machine, this made duplicate links on the desktop. One for the old server, one for the new server. How do I overwrite the existing files on established users and update the User Template? Did I miss something when I created the updated DMG?

Learn how to provide your users more detailed feedback when updating inventory via Self ServiceBackgroundWhile conducting some internal training earlier this week, one of our TSRs asked: “Is updating inventory where the blue circle just spins and spins but doesn’t appear to do anything?”“Yes,” was my deflated reply.Hopefully after implementing this script, you’ll never have to be asked that question again.Continue reading … Update18-Oct-2022Version 0.0.3 introduces a “debug mode” for auditing Extension Attribute execution durations.

Hi we’re a startup having 150 macs enrolled managed by intune. Our company bout jamfcloud (jamf pro) instance and now I’ve to plan a way to migrate people’s macs.I figured out the prestage enrollment, the problem is with the existing macs. Is there any guide on how to have that process smoothly and without much overhead for it team.Also any scripts that can install xcode, homebrew etc. Any github links is appreciated.

Today we released Jamf Connect 2.16.0; this release includes the following:   Password Policy Requirement Enhancements The login window now notifies and allows users to change their password when it does not meet your local password policy requirements. To direct users to the correct location to change their password, set the Change Password URL (ChangePasswordURL) setting. If Kerberos is enabled with Jamf Connect, the menu bar app now detects and displays your organization's password policy requirements for users to reference while changing their password.   Microsoft Azure AD Change Required If Microsoft Azure AD is your IdP, upcoming changes to Microsoft Authentication Library (

I've had a ticket open with them for a week now, and getting any sort of response from them is like pulling teeth.When they do respond, they just ask more questions and don't actually seem to do anything with the information.Is their support really this broken/non-existent?How can you sell an enterprise application when you don't support your users?I will be looking at alternatives.

I am reaching out to see if anyone is running into the issue about SSO not working on Beta Versions in Ventura. Thinking this will work when fully released? Not sure if this a normal when testing the Beta OS's. Ignore or Cancel it still prompts right away or sometime after 15 mins or so. AppSSOAgent looks like is not even running since it keeps quitting. Any Ideas be helpful, thanks  

I have a static group created that is used for my students communication app needs.  One of my students continually deletes the app from his iOS device.  How can I keep him from deleting the app? Under device functinality - I do have Allow removing apps unclicked. 

I work for a K-12 school district and we have been using the same staff restrictions (config profile) for a few years now. Previously, our teachers were able to collaborate in iWork without any issue. It has recently been brought to my attention that the "Collaborate" button is now grayed out and teachers are unable to work on a document together. I have found that unrestricting their device resolves this issue, so I believe that something in our staff restrictions might be causing this issue. All iCloud features are enabled in the config profile, as far are restrictions go,  so I am unsure what other field would be tied to iWork collaboration. Does anyone have any info on this or is anyone experiencing a similar issue?

Hi all,We have one iPad Air 2 which is connected to JamF School and successfully updating, sending profiles, apps etc - but it's stuck in Lost Mode. We've tried the Disable Lost Mode command, and it goes from Pending to Sent, then to NotNow. Has anyone seen this before and been able to get a device out of Lost Mode? We've tried clearing the restrictions, clicking clear pass code, restarting the device multiple times - but it's still in Lost Mode. It auto-connects to the WiFi on restart and pulls down the latest profiles from JamF - so it's not a connection issue to the server. Is there any way we can find out what NowNow means?! Thanks, James

I just want to change our password policy to 12 characters length. And we wanted to to know who it will affect. Meaning if I have a password that is 16 length will it make me change it. I Wanted to see if there was a smart group or attribute that we can make to make sure that it won’t affect the people who have more than what is needed. Also I wanted to know if I do change the policy will it only affect new users or make everyone change it.

We installed ARD for several new hires and in one instance the set of buttons that include UNIX are greyed out.This was installed using the App Store which claims 6 installations under "Family Sharing" but doesn't seem to list machines like I see for my iCloud.I don't think enabling Family Sharing is the fix since the problem machine wasn't the most recent installation.Any ideas?

Hi there, how can I add a shortcut, to open  the camera in QR scan mode, to the home screen? Would be nice if it would had a custom icon too.Best, Volker 

Hi Everyone,I am looking to see if anyone has a JSON handy for using with Google Chrome on macOS so that we can configure items on it like default home page, blocking chrome extensions & blocking chrome sign in ability ? Thanks in advance :-) 

We have enrolled a good number of macs without the Prevent user from enabling activation lock setup in our pre-stage.We will be turning this on in the pre-stage, but for existing Jamf enrolled macs we will be using a mass action: Disable and prevent Activation Lock remote command. Is any way to verily on the mac that the command is working and user is prevent from activation locking the mac? I see in Systems information it a says activation lock is disabled but I want to confirm the user can not enable it by logging into icloud.

Help your users easily provide detailed logs to AppleCare Enterprise Support via Jamf Pro Self ServiceInspirationAfter attending @bradtchapman’s double-live JNUC 2022 presentation — not only was Brad live, so was his demo — I felt inspired to take a fresh swiftDialog-look at our Jamf Pro Self Service policy which allows users to generate sysdiagnose for use by AppleCare Enterprise Support.Occasional, Modest NeedsOur occasional, modest needs don’t require the level of automation Brad has built into ITS-LOG!For file-uploads, we elected to leverage the case-specific,

Good morning,So I'm not that familiar with certs, but we are setting up ISE system, and we need each machine to have its own trusted cert from our PKI.  While i use JAMF I'm not that familiar with Certs. I have read trough the below, but still not sure how to push out a Unique trusted cert to each MAC. I have done things with JAMFs internal CA for the mac but never an PKI.https://docs.jamf.com/10.25.0/jamf-pro/administrator-guide/PKI_Certificates.htmlAny Documentation or resources? EDIT: I did find the below. Would Setting up AD CS allow us to generate a Unique Cert Per machine? 

Hi Jamf Nation,We have released Jamf Teacher 6.1.1/3.1.1This latest Jamf Teacher update includes the ability to launch a remote class via FaceTime to support video conferencing from within the appCheck out the full release notesAutomatic URL meeting links for Remote Classes using FaceTimeTeachers can now create automatic URL meeting links for Remote Classes using FaceTime.The following enhancements were also added:Teachers can create a remote class for specific students using FaceTime.After creating a Remote Class, teachers can now choose to immediately open the class by clicking Open Class , or they can continue in the FaceTime app.Students can now receive notifications to join Remote Classes using FaceTime.Teachers can now configure the duration of a Remote Class.Improved FaceTime error mess

We use DEPNotify pretty heavily for onboarding. I do have a custom script I have been using for almost 2 years now. We had the 12.3 issue so we removed the python line from all of our scripts.  Now the registration screen is showing blank all of a sudden even with the default script from here. https://github.com/jamf/DEPNotify-Starter/blob/master/depNotify.sh and the latest version of DEPNotify.  Just shows Register the Mac now with no textbooks or no dropdowns very similar to the 12.3 issue but it is getting the appropriate current user. This happens confirmed on MacOS 12.5 and 12.6 \\ 

Hi everyone,I just enrolled devices into a Smart Group in JAMF Pro but I did not mean to. I did it via adding a new criteria and adding everything that wasn't already in the group. Does anyone now how to undo this or at least how I can go through the group and manually take out the devices I don't want in the SG?  When I go into the History tab in the SG, I can see what I've done:ID 4 Name .................. EFB iPad Prestage Type Smart Group Membership Criteria ... 'Enrollment Method: PreStage enrollment' is not 'EFB iPads'

I was using Patch Managment to install zoom and when this ran on my workstation I received a  Popup to allow Jamf access to Installer.We are running JAMF 10.41.0 (cloud instance) and I have had PPPC for JAMF agent for a long time.  not sure what has changed.

does anyone have any experience/feedback using google AD?

Hi, I use a script to stop the Office 2016/2019/2021 first run popups but the only popup that still appears is the 'YOUR PRIVACY MATTERS'.  What would i need to add to the script to not have this popup appear?#!/bin/sh# Office 2016/2019/2021 for Mac presents "first run" dialogs to the user to market some of its new features.# This script will suppress these "first run" dialogs using the following settings:## Setting: kSubUIAppCompletedFirstRunSetup1507 – boolean value (true / false)# Function: Suppresses the "What’s New" dialog for Office 2016 applications' first launch## Setting: FirstRunExperienceCompletedO15 – boolean value (true / false)# Function: Suppresses additional "What’s New" dialog for Outlook and OneNote.# Note: That is a capital letter O in "O15", not zero15.## Setting: SendAllTelemetryEnab

Hello! I recently took over a Jamf environment hosted on-premise windows, Jamf Pro v10.34.2 and I have noticed a pretty high frequency(over 3000) of errors tied to a child Tomcat service, specifically this error in our logs com.jamfsoftware.jss.exceptions.mdm.InvalidMDMMessageException: Error processing request action:StatusUpdatePlist, CmdUUID:4eecbfdc-625b-4919-b3bc-19d00c3e1d9c, SigVerified: false. Returning 500.  I would assume this is tied to HTTP 500 errors which indicate failed connections due to unexpected conditions, has anyone else experienced issues related to this?Thanks!

I have several Pre-Stage enrollments for devices and ant to make it so that iPads auto enroll in one and Apple TV's Auto-enroll in another.  Is there a function to do this?  I can't find anything.

HiI'm looking for an explanation of the "Dynamic Size" parameter in Mobile Devices>"DeviceName">Inventory>Apps. Is that the volume of data that the app has downloaded?