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ryan_wValued Contributor
asked in General Discussions
JAMF Student App - iPads

Anyone else having issues with the new update to the JAMF Student app?  After it updates it won't auto login any more and we have to un-assign and re-assign the device owner.

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russell_garrisoContributor
asked in General Discussions
Software Updates - OSUpdateStatus - Scheduled - Pending

I haven't used the Software Updates feature before. In the past, I have tried performing a mass action using a static group for testing. Yesterday, I decided to do that for some of my hot spares on the bench to take them from 14.5 to 14.6 and discovered that we had enabled the Software Updates feature. This understandably removed that ability from an action, so I figured I would give it a try with an eye towards deferrals as the "killer app" of the process.We control updates on our active machines with some restrictions payload and restricted software, but the spares are a little more relaxed. The only thing they get is our software update payload, which is set to make sure updates are automatic and enabled:So I decided to take two of them, put them in a static group and run the following:This ran very much like previous experiences with the MDM action. Devices eventually handled the commands and downloading/staging commenced. I set one machine aside with the 'REBOOT(8)' man page open

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jamf-42
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R3NMNew Contributor
asked in General Discussions
Crowdstrike - Permission Denied

We are looking at testing CrowdStrike for mobile, we currently use Cisco Security (DNS Security & Endpoint Visibility)I have created a new CS profile and when I first scoped it to one of my test devices I get Permission denied,  I can only get this to successfully install after I remove Cisco Security,  any suggestions on why both config's wont work on a single device,  appreciate it

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gil_anspacher1New Contributor
asked in General Discussions
IXL Configuration dictionary

I am looking for the code for the Configuration dictionary for IXL iOS app to set the custom domain in the app. There is a setting for it in iOS Settings - IXL. Unfortunately IXL is anot aware of how to set this via MDM commands.

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rpayne
rpayneContributor
asked in General Discussions
Custom logo in jamf notifications

So this may be a stupid question. All of the notifications that come from jamf policies (patch management for example) always show with the default jamf icon. Where do you set a custom image?

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dan-snelson
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jjgoolskyNew Contributor
asked in General Discussions
Reboot Notifications

Hey everyone. I deployed a policy that runs a script which notifies users that they need to reboot their Macs. The policy is scoped to a Smart Group that contains users whose Macs have been up for 10 days or more. The issue I'm running into is that after the users reboot, they're seeing the notification again. My guess is that an inventory update isn't happening quickly enough after the reboot to remove them from the Smart Group. Can anyone help me configure this properly? Happy to provide any other details. Thanks in advance!

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thebrucecarter
thebrucecarterJamf Heroes
asked in General Discussions
PPPC for Wacom drivers (again)

Greetings all, We're getting our Fall builds ready, and again I am facing the issue of automating the software installation for the Wacom tablets in our Industrial Design (17 Cintiq 27" panels) and Multimedia (10 Wacom 12" LCD tablets) labs.  I'd really like to not have to walk around to each one of these to individually allow the permissions they need (which is Wacom Technical Support's position). Does anyone have, or know of, a way to automate this, particularly in Jamf Pro, but I'll take anything.  We are running Big Sur on a variety of Mac types, but no M1's have Wacoms hooked to them yet.  There were a variety of suggestions in Jamf Nation last year, but most of them were for Mojave and we were unable to get them to work successfully in Catalina. Thanks in advance for any suggestions.

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mhuston
howie_isaacks
howie_isaacksEsteemed Contributor
asked in General Discussions
Change the StartInterval in a launch daemon?

I am working on a script that uses Swift Dialog to prompt users who have been running their Macs for a long time to reboot. The script creates a launch daemon after getting user input from Swift Dialog. The user is offered a drop down menu with 4 options: Reboot Now, 1 hour, 4 hours, 1 day. The StartInterval for the launch daemon gets set based on the option the user chooses from the drop down menu. Users are allowed 3 deferrals which I track using a PLIST. After the time set in the StartInterval elapses, the user is able to choose a different option. This changes the StartInterval to a new value. I included a step in the script to bootout the launch daemon just before it gets deleted and replaced with a new one containing the new StartInterval. When the new launch daemon is installed, there's a step to bootstrap it. I see in the policy log that the bootout step is failing, which then leads to the bootstrap step also failing since the launch daemon is still running.  Boot-out fail

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howie_isaacks
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aarondContributor
asked in General Discussions
MUT sets user but EDU profile is not installed

We're using Jamf Pro 10.50 on prem in an educational environment.In the past we have used the MUT to assign devices to specific users. As soon as the device is assigned, the MDM automatically creates an EDU profile configuration and installs it on the device so that the user is able to use Apple classroom as either a teacher or student - whatever their account specifies.Now, if we use the MUT for a device assignment, it appears to properly assign the device to the user and apps/polices/etc work appropriately for the assigned user, but the EDU config is not installed on the device.If we manually (find object, Inventory, User & Location, search for user and save change there) assign the device to the same user, it then creates and installs the EDU config on the device.Has anyone else seen this or does anyone have ideas on what is going on? @mlev The log looks normal.I downloaded clean templates.It does appear to have set the device name and username as we set in the CSV use

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ks8679New Contributor
asked in General Discussions
Jamf Commands Pending

Hi All,We have a few laptops that are actively checking in and performing inventory updates however, there are a couple commands that have been pending for a week, like the "lock device" command.I have attempted the following in an attempt to fix:Canceling all pending commandsSending a blank pushAny ideas on what could be the issue? The lock command has worked well in the past and the only thing recently changed was the MacOS updates(beta) was turned on and we've been upgrading people from 14.0 to 14.6. All devices were already on Sonoma before the issue arose.

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churt1
churt1New Contributor
asked in General Discussions
Stuck at Remote Management during Enrollment

Last week, maybe 2 or 3 days after our Jamf instance went up to 10.48, we've been running into issues with Automated Device Enrollment.During a fresh install of macOS 13.4, we get stuck at the Remote Management screen, where the message "Waiting for management server" hangs on the screen, seemingly forever. Sometimes, after 20 or so minutes a laptop might decide to move on to the User Account creation screen.If we reboot these stuck laptops, then navigate back through Set Up, we can create Users and see that they have all the Managed Profiles installed, but need to run "sudo profiles renew -type enrollment" in Terminal before Jamf fully installs itself on the devices and then runs policies as normal.Any thoughts or similar issues?

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CavCurator
ImAMacGuy
ImAMacGuyEsteemed Contributor
asked in General Discussions
Deploying solstice

Has anybody tried deploying solstice? I've tried the Autopkgr deployments and copying the app from a working machine into composer and every time I deploy to another machine, the icon has a line through it saying it's "Not supported on this type of Mac"

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WEN2024New Contributor
asked in General Discussions
Compliance Editor - CIS Level 1 benchmark with one false positive

Good afternoon,We are currently testing the Compliance Editor and have deployed the CIS Level 1 benchmark to three test devices via Jamf Pro. The benchmark appears to be fully implemented on these devices. However, the 'Sonoma CIS Benchmark Level 1 Audit' in Jamf is showing that the devices are non-compliant because Siri Listen was not disabled (system_settings_siri_listen_disable). I checked the devices, and Siri Listen was already disabled (screenshot below) before the CIS benchmark was applied. Does anyone know how can I resolve this false positive?  Thank you.

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_aDiedericks
_aDiedericksContributor
asked in General Discussions
Jamf App Catalog Local Log

Hi there, Does anyone know if Jamf App Catalog has a log that records pending updates on the local machine?

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_aDiedericks
Wakko
WakkoValued Contributor
asked in General Discussions
Nuevo Icon

GMMG,Has anyone noticed that the icon for JAMF Connect has changed with version 2.38.Is it me or does this look very similar to the beta versions of JAMF Connect [icon] when they are released. Or do I just need a stronger cup O'joe this morning.+ Gracias

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lee_newsome
asked in General Discussions
Oracle SQL Developer "Oracle Usage Tracking" Disable

Hi everyone...I am preparing to deploy Oracle SQL Developer to some folks at the office and saw the "Oracle Usage Tracking" pop-up appear when I launched the application.  Does anyone know if there's a way to suppress this (and auto-update maybe?) with a config profile?  Didn't see too much Oracle documentation in the way of deploying with macOS/MDM solution.  Any assistance would be greatly appreciated!

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Jacek_ADC
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RayHerringContributor
asked in General Discussions
New device interface and inactive devices

Unlike the old interface, the new one doesn't tell you how many inactive devices you have over a configured time period.The old one would alert me (based on the default 14 day setting) if any devices hadn't checked in for 14 or more days, the new one requires me to sort the list by "Last Connected" in descending order just to get the same information, which isn't an 'at a glance' type display like the old one was.

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Hasibravo
HasibravoContributor
asked in General Discussions
Request for Power BI Dashboard Template (PBIX File) for Jamf Reporting

Hi JN Team,I’ve successfully configured Power BI with Jamf and am now looking to create a reporting dashboard to track key metrics such as macOS versions, managed devices, and installed applications.If anyone has a Power BI dashboard template (PBIX file) related to Jamf reporting, I would greatly appreciate it if you could share it with me. It would be incredibly helpful as a starting point for building out our reports.Thank you in advance for your assistance!

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Hasibravo
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ChueyValued Contributor
asked in General Discussions
Setting Safari Homepage

In previous versions of Mac OS I was setting users home page in Safari with a PKG that copied a com.apple.Safari.plist to their own /Library/Preferences/ folder or in a policy under Files & Processes and running the jamf command to enable home page. I also use to be able to dismiss the Welcome startup screen and change the default open behavior from Favorites to Homepage. I've had no success testing with El Capitan and wondering what is working for others? Any help is much appreciated. Thanks,

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howie_isaacks
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HollowNugNew Contributor
asked in General Discussions
Managed Admin accounts Jamf

Does any one know why when you create multiply admin accounts via a policy it shows all the separate accounts on the one user profile in Jamf?  So for example if i create a managed admin account via 3 individual policies for Tom, Alex and Jane when i go to - locals accounts payload for Tom i can see Alex and Jane too (however no come directory path) I can also see the accounts in directory utility on Toms local machine too  

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georgbhm
georgbhmNew Contributor
asked in General Discussions
Replicating smb share

Hi,I am trying to replicate a smb distribution point using jamf admin, but whenever it's trying to mount the share it adds http to the path. Is that expected / am I missing something? It also adds the share name at the end twice, which doesn't make sense to me? So it's trying to connect to:smb://http://sharename.domain.com/jamf/jamfbut the address should be:smb://sharename.domain.com/jamf/ - at least that's how I can connect manuallyOr does jamf admin use some other way to connect I'm not aware of?Thanks,Georg 

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martin_barnard
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wanoffskiNew Contributor
asked in General Discussions
Individual appleid for every enrolled mac

Hi! How can i do individual appleid for every mac? Now we have 1 for every mac in admin user, but with that locator doesnt work well. What i want - 1 mac 1 appleid to locate them.

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AJPinto
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SandyEsteemed Contributor
asked in General Discussions
Script to match iPad Serial Numbers to Asset #s

HI,Does anyone have a working script to add asset numbers to iPad records using a csv file?We want to scan serial number and asset tag at 1 to 1 rollout, and then upload to put asset number into the iPad record.Thanks!Sandy

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johndmacNew Contributor
asked in General Discussions
Restrict Apple ID on MacBook

Hi, is there a way to prevent users signing in to the MacBook with an Apple ID? In a Configuration Profile in Restrictions, I have the following: Preferences -> -> Disable Selected Items -> Apple ID Preference Pane, iCloud, Internet AccountsFunctionality -> Disable -> Allow Internet Accounts modification in System Settings (macOS 14 or later, supervised) But users can still go into System Settings and sign in to their Apple ID. 

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macaojeta
asked in General Discussions
Users being demoted when updating to 12.1

Jamf support has been nothing but useless the last week regarding the issue that all users who update from 12.0.x to 12.1 are being demoted from Local Admin to Standard User.Anyone any clue why this is and how to prevent it?Nothing has changed on our pre-enrollment side. Once we wipe a demoted device and re-enroll it the user is local admin again, but now on 12.1

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