I have set up Google Chrome as an app from Jamf App Catalog as a Self Service option.As a user, I have installed this app, and within Self Service, it then says "Open".I have now deleted the app locally and run a recon, but Self Service still says "Open". It seems there is no way for me to re-install this app. And also "Deployment status" in Jamf Pro thinks that I still have this installed.Is this expected behaviour? 

Hi All,We have implemented JAMF compliance Entra integration and have now come to implementing personal enrolment of BYOD macOS devices in Intune.  It seems that once the compliance policies have been setup this disables users from being able to the personally enrol a Mac in Intune.  Has anyone overcome this problem?  Do we have to have the users temporarily added to the Entra exclusion group temporarily to allow the enrolment of a personal device?  Whichever way I look at this it seems cumbersome and service desk impacting.

After our cloud instance was updated to version 11 this past week, our team that uploads app packages gets an "Upload fail: undefined" error. It turns out there was an update to permissions that I can't seem to find any documentation on, so I figured I'd put it here in case anyone else runs in to this. If you have accounts that don't have full admin rights and need to upload packages, they also need CREATE on the "Jamf Content Distribution Server Files" permission.

Hi,Just wanted to know why the index page of JAMF will refresh when you have it open in Google Chrome but doesn't do this when using Safari (or Firefox).Also, it would be even better if the page did ajax refreshing, rather than having to refresh the entire page. 

I have an Intel-based Mac that will not enable FileVault.  A user left the company so I wiped the machine back to defaults and upon startup, re-enrolled in Jamf.  Everything enrolled properly but enabling FileVault fails on every level. The Config profile is installed.  When I restart it attempts to turn on FileVault, asks for password, I enter and then it says there was an error.  It restarts, I login and try to manually enable through System Settings.  It prompts for password, I enter and then nothing happens.  It accepts the password but nothing happens.I ran the command fdesetup enable in terminal and it prompts for credentials, I enter and it stalls for a moment and then says "Error:  A problem occurred while trying to enable FileVault. (-69550).I have wiped this machine twice now and same result.  Ran disk utility and it found no issues.I'm at a loss.  Any ideas?

I didn't see this one in the resource kit, and it took me some tinkering toget it just right. I hope some of you get some use out of this script (I'mattaching a zipped file just in case your mail reader, or any mail serversbetween you and I, mangle the text below).This script can be part of a configuration (make sure it's run "at reboot"),a policy for already-deployed systems, or run ad-hoc out of Casper Remote. #!/bin/bash ##### HEADER BEGINS ###### scr_sys_turnOffIPv6.bash## Created 20081222 by Miles A. Leacy IV# miles.leacy at themacadmin.com# Modified 20081222 by Miles A. Leacy IV# Copyright 2008 Miles A. Leacy IV## This script may be copied and distributed freely as long as this headerremains intact.## This script is provided "as is". The author offers no warranty orguarantee of any kind.# Use of this script is at your own risk. The author takes noresponsibility for loss of use,# loss of data, loss of job, loss of socks, the onset of armaged

Hi everybody, would like to share this short guide to help other users out using gmail as official server to send email.it works in both cases with @gmail.com domain and google managed one @MY13_2_domain.tld CONFIGURATION Server and Port: smtp.gmail.com : 587 Encryption: TLSv1.2 Connection timeout: 30 sec Sender Display name: JAMF Software Server Sender email address: ______@XXXX //your domain, gmail o gmail-managed Username: _______@XXXX //your domain, gmail o gmail-managed check AUTHENTICATED CONNECTION.use same email and password we used for the SMTP account. IMPORTANT NOTE:Less secure app option should be turned at ACCOUNT LEVEL, not at organization one. as a console admnistrator I wasted hours debugging this issue and realized just now that the option must be on at account level, not at organization one. Less secure apps & your Google Account hope this will help! brgds.Arkage.

I know I'm doing things the hard way. When a user gives up their Mac and it is still a viable machine, we would like to be able to use it again. Finding that getting a machine wiped and ready for redeployment to be an excruciating task. This is what we are doing now - and this is only because we obviously don't know any better:Get the Personal Recovery Key from Jamf ProBoot in RecoveryReset the user passwordLog in as the userUpgrade to the latest macOSBoot into internet recoveryWipe the driveInstall from internetThat all takes hours and I am sure there is a better way to do this.Would love to just boot off a USB disk and wipe the machine with the latest macOS supported for the hardware.I feel like that used to be a thing. Now I try and do that and cannot boot from USB, try to enable boot from USB and get Authentication Needed - Enter macOS Password - Recovery is try to change system settings. No administrator was found.As far as I know, there is a local admin set up as part of the poli

Hello. Not sure if others have had this issue, but escrow buddy is not working for us. I followed the deployment guide on the wiki, and made sure to double-check everything, but no luck. Had the user log out and log back into the MacBook (after the Policies completed), and the key is still not escrowed into Jamf. I also opened an "issue" within their GitHub, but I was curious if anyone here has experienced the same problem. https://github.com/macadmins/escrow-buddy/issues/8  Not sure what I am missing here 🤔 🤔

Hi everyone, I'm a bit confused on this one. The MDM profile on the user's machine was about to expire so I manually sent out a "renew MDM profile" command.It worked with the exception of the SCEP cert. I'm honestly not sure what to do for it at this point. Any ideas?  

https://download.mozilla.org/?product=firefox-pkg-latest-ssl&os=osxhttps://download.mozilla.org/?product=firefox-esr-next-pkg-latest-ssl&os=osx Reference:https://bugzilla.mozilla.org/show_bug.cgi?id=1617992

I am looking for a way to find all Aliases which link to the "OneDrive-MyCompany" folder in ~/Library/CloudStorage When I use mdfind -name "OneDrive-MyCompany" It only finds the original folder but not the Alias which is in "$HOME". mdfind "kMDItemKind == 'Alias'" Does not show any output ...

I am trying to get a basic report of macOS versions and the count of Macs with that version. This seems like an easy report to generate but I can't seem to find a way in Jamf to display this. Am I missing something? If not, how do you all report on OS counts?

Microsoft Enterprise SSO plug-in for Apple devices - Microsoft Entra | Microsoft DocsHas anyone gotten this to work with Firefox or Chrome?  I only see examples where Safari works, but I have a requirement for the other browsers.I've installed the latest version of company portal, made the configuration profile as explained in the link and added the plist file for the options:  browser_sso_interaction_enabled and disable_explicit_app_prompt.  I even tried adding the bundle names for chrome and firefox, but when I go to office.com I am greeted with a sign in prompt in the browser.  In the azure ad sign in logs, I don't see anything unless I go ahead and log in.Edit:  This is working for chrome and firefox on our windows machines.

We have been using Jamf for some time, without classes and log ons and its been brilliant.However, we are moving towards using classroom logins.At the login screen the brightness is too low and the pupils can't see to log in. They can change it once logged in.Is there anyway to turn off true tone so that the screen is bright enough for the pupils to log in.I logged on to the ipad with an instructor account and turned off true tone but as soon as it went back to the login screen it was very dim again.

Ran into a first for me. I have a number of devices in JAMF, through ABM. All good, works great.User ends up loosing it in Airport, in airplane mode. No cellular, so likelyhood of it being online is slim.That said, its in lost mode now, etc. But, with the future of this ever seeing the light of day, Ill have to keep it in JAMF forever, and therefore paying for a license for it, in the event of it ever coming back on line.OR? Am I missing something? Ive never had to see this one before...

Does anyone know if it is possible to disable iOS Government alerts via a configuration profile?We have 4000+ iPhones used in a hospital setting and when the alerts go off it often occurs in and around patients that maybe trying to get rest.  I'm looking for a way to do this via profile as to not have to disable each one manually.I see the notifications config setting, but that appears to be restricted to managing individual application alerts.

If any of you are tired of your users receiving jamfAAD pop-ups, I would highly recommend transitioning to device identification using certificates. This method of conditional access allows you to control conditional access directly from your Jamf Pro server. Access is simply determined by the presence of your certificate. (This does require your users to have E5 licenses)The certificate is deployed via configuration profile...so no more manual registration either. Perfect for zero-touch deployments. To stop the pop-ups unload or delete any launchAgents related to the jamfAAD Agent. You can read more about this process here.  

When a user restarts their machine and clicks the Wifi Icon in the corner of the screen it does nothing. If connected to wired ethernet it joins fine. Users, after restarting, need to be on a network to use Okta Desktop MFA at login and if their laptops are not connected to a network, it will fail. In the office no problem just plug them in, but when they are working from home it is a problem because most don't have a wired connection easily available. I am wondering if I have somehow disabled this in a Configuration Profile setting. Any ideas where that might be, so I can allow my user to be able to select and connect to a WiFi network at the login screen. Sometimes after restart it will remember the network and remain connected but not always.

Hello Community, for iPad and Mac, we need to know if there are any limitations or special requirements for using a WPA2-PSK wireless network. These passphrase are typically 8 to 63 characters. We need to know if some of these platforms only accept fewer characters or have specific characters that they won't accept. We appreciate any help we can get.Jorge 

Has anyone had any success in connecting the Jamf API via the Zapier Developer platform.I've tried my hand at doing it while following both sets of documentation, but I seem to be failing somewhere. I would love to hear if anyone has found success. Thanks! 

I found this script for deleting accounts below which works a treat.However I work expect after a inventory update for Local User Accounts section in device record to be cleard also. But it still showing the delete accounts. Is there something I can add to the script or do to ensure this part of the device record get reset.# Get a list of all user accountsuser_list=$(dscl . -list /Users | grep -v '^_')# Specify the admin account(s) that you want to excludeexcluded_users=("admin1" "admin2" "root" "management account")# Loop through the user list and delete user profiles except admin accountsfor user in $user_list; doif [[ ! " ${excluded_users[@]} " =~ " ${user} " ]]; thenif [[ "$user" != "Shared" ]]; then # Exclude 'Shared' userecho "Deleting user profile for: $user"sudo sysadminctl -deleteUser "/Users/$user"sudo rm -rf "/Users/$user"fifidone

I'm working in a K-12 environment and we restrict certain apps on student laptops, such as Music, News, Stocks, Messages, Home, TV, etc.This is being managed through a Configuration Profile, rather than in Restricted Software.While this works for blocking those apps from launching, we're experiencing pop-ups informing the users that they don't have permissions to run app extensions within these apps when those extensions run on their own.Examples include: NewsToday2, MailCacheDelete, MusicCacheExtension, TVCacheExtension,MessagesCacheExtension, HomeExtensionAny idea on how to disable these intermittent pop-ups? Devices are 2020 M1 MacBook Airs, running on 13.4. 

I am not having problems finding the JAMF Tools, but I am having an issue with providing administrative access to someone on my team.  They can login to the account.jamf.com but it doesn't show them as part of our organization. It shows they need to join an organization.

Does anyone have a way to restore defaults for keyboard and screenshot shortcuts? I perform a method that can be placed in self-service, but I am open to all possible solutions. We have testing software that changes the defaults to both of these areas, and upon exiting the testing software, the defaults are not restored. macOS version 13.6.1 and higher.