Purpose: I want to name the iPads to the users real name.I have "Enforce Mobile Device Names" checked in prestage. I run an API script which changes the iPads name in JAMF. The mobile command is sent to the iPad and the name is changed locally on the iPad. So far so good... but.. At the next inventory update the iPads name reverts to the standard name defined by Pre-stage. Is this really expected behaviour? I thought that the name set in JAMF was the master name. Any ideas, grateful for all/any help.

I would like to add URL's to self service to be on the left hand corner of the page when a user opens self service is there any way I can do this on Casper? Thanks!!Nicholas

We had a number of users who came in with the same issue. After inputting their password they get stuck with the loading bar and never progresses (image provided). I have been thinking it is a Filevault related issue? Has anyone encountered something similar to this? \\\\

Hello everyone! I can't seem to find information on the subject and I would like to better understand mobile devices that are Personally Owned versus Institutionally Owned. Thank you all.

Does anyone know if there is a way to turn off the keychain so it doesn't prompt users to save passwords or offer to generate passwords when they are in web browsers?  We have some shared lab machines and classroom machines that have to be accessed by many and we don't want people to accidentally choose to save passwords for their o365 or other web-based logins. it would be a happy place if that little lock just wasn't there at all in Safari, Chrome, Firefox, etc. Are there any MDM settings or tricks we could use to deploy soemthing to acheive this.

Hello,can someone confirm that the "web content filter" is broken in IOS 16.4.1?Only Blacklist seems to work.(My testing device worked fine on iOS 16.x before the update)Edit: Device = iPad 8. Gen 128G/Wifi/cellthanks,-Sebastian

Guys, is there a script to remove the "old" microsoft teams from the macs using jamf? Is there a script? Or a removal tool? 

I need to remove a lot of scripts from my Jamf Pro server. I inherited this Jamf Pro server from the person who held my position before. He didn't leave behind any documentation. To speed up the process I need to find out what scripts are actually in use. I want to remove all of the unused scripts. I will save them somewhere in case any of them are needed later. I looked around for some ideas but none that I could find posted here worked. Does anyone have a good way of doing this?

Hi, I'm seeing a very odd issue when using JAMF Connect with Azure/Entra accounts with Uppercase letters in the UPN. Users with a UPN that is in a format like User.Name@Microsoft.com will be prompted to enter admin credentials to setup touch ID and some other setup assistant items which they can't as they are standard users. Also any scripts that need to be run as the user, for example a dockUtil script, will throw up errors that "user.name is not in the sudoers file" and the script will fail. Users with a UPN like user.name@microsoft.com work absolutely fine. Setup assistant runs fine and all and any scripts run perfectly even with the user being a standard account. Has anyone else seen issues like this? A work around is to set all UPNs to lowercase and the problem goes away but I want to know why this is an issue?! All user details are created exactly the same if logging in with upper or lower case so theres no clear difference between accounts created with upper or lower.

We are trying to enable Remote Assist, but it's generating an error. "An error occurred while saving the changes. See JAMFSoftwareServer.log for more details."Examining the log file only shows the following information:023-12-04 16:33:05,305 [ERROR] [hread-18473] [HTMLResponse ] - An unhandled exception occurred during a save operationjava.lang.StringIndexOutOfBoundsException: begin 0, end 2, length 0at java.lang.String.checkBoundsBeginEnd(String.java:3319) ~[?:?]at java.lang.String.substring(String.java:1874) ~[?:?]at com.jamfsoftware.jss.objects.computer.ComputerHelper.isSelectedOSOrLater(ComputerHelper.java:5053) ~[classes/:?]at com.jamfsoftware.jss.service.predefinedprofile.install.PredefinedProfileDao.mapRowIfCorrectBuildNumber(PredefinedProfileDao.java:43) ~[classes/:?]at com.jamfsoftware.jss.service.predefinedprofile.install.PredefinedProfileDao.lambda$findComputersWithoutProfile$0(PredefinedProfileDao.java:32) ~[classes/:?]at org.springframework.jdbc.core.RowMapperResultSetExtr

Hello all I am blocking Macos Sonoma beta with two different restricted software setups, one is Install macOS Sonoma beta.app and the other is "Install macOS 14 beta.app" Im using both just to be safe and make sure I catch the installer . With the production relase of MacOS Sonoma around the corner I was wondering if anyone has setup their environment to block macos sonoma already. Im looking for the process name Thank you again

Hey all,Is anyone else seeing this message when users try to add a new wifi network or change an existing wifi network?  My only guess is a user is clicking through Control Center instead of just using the wifi menu drop down, but i've had 2 users show me this message so far.  13.5 is the MacOS version we are seeing this on.

hi,So we have a custom pkg file that is used to set up a common shared printer. we have no control over the contents of the .pkg file but it seems to need admin access when installed interactively.When we try to deploy the .pkg via self service (as a jamf policy), it fails and looking in the logs, it is complaining that it needs rosetta 2 to be installed. Unfortunately the mac itself has problems remotely installing rosetta (which is another issue altogether) but for now, is it possible to run and install this .pkg interactively via jamf or self service as admin inside/under the current logged in user's session?

Hi CommunityI would like to modify settings in the Java control panel for my users.I couldn't find it on the Java site.Do you have an idea?Thank's

Today we are releasing a maintenance version of Jamf Pro, this version is for our on-premise customers only. Jamf Pro 11.1.2 fixes the following product issues: Jamf Pro Server: Security Issues [PI115630] Updated the Jamf Pro installers to include Tomcat 8.5.96 to mitigate a known vulnerability (CVE-2023-46589).   For additional information on what's included in this release, review the release notes via the Jamf Learning Hub. To access new versions of Jamf Pro, log into Jamf Account with your Jamf ID. The latest version is located in the Products section under Jamf Pro.  

Guys, I'm in learning phase of Jamf pro. I've a requirement that apps are getting updated to the latest version. Few days back had an escalation that after the Microsoft version upgrade unable to access outlook. So management need to get the application upgrade (n-1) version. I see that we don't have any in Jamf Patch management. Kindly advice how can we utilize it. Kindly explain about the patch policy. Thanks.

I'm having issues with single sign on. After an employee turns on a new device, I get this error when failing to connect to the remote management. Invalid credentials. Ensure the client ID and client secret settings are configured correctly Has anyone had this issue? How can I solve it? 

I have a MacBook I bought back in 2019 for school and I have recently gotten the " MDM Profile Configuration Expiration Soon" message. (It'll happen in the next 5 days). I bought it with my money and set up my account as well but I think the school set the MDM profile up to allow the use of the school portal. I am aware that after 5 years the profiles expire, I am also out of school so I don't use any school-related software. My question is what will this expiration do to my laptop? Will I lose access to anything I have downloaded on my own or will it just stop access to all school-related software? Any help is appreciated!

 Hello,I am currently working on integrating macOS local accounts with Azure AD accounts. Is this feasible?I'm having difficulty locating the appropriate documentation to guide me through the setup process.Additionally, we are exploring Jamf Pro as part of our trial phase. We require the capability to enable users to reset their Microsoft account password, ensuring it synchronizes with the local macOS account. Any help would be much appreciated.

I recently encountered a client with the need to deploy the Vanta agent to multiple macOS devices. Surprisingly, there was no officially supported method for this, even after consulting with Vanta support. However, through some reverse engineering, I managed to devise a solution.   Read more  

I have a config profile that is meant to set proxies. After I install it via Self Service it doesn't set the proxies at all and `scutil --proxy` yields a blank dictionary.Here it is slightly redacted<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>PayloadContent</key><array><dict><key>PayloadDisplayName</key><string>Network Proxies</string><key>PayloadIdentifier</key><string>1D0AB454-5958-4760-BDE5-C0B038F2558A</string><key>PayloadType</key><string>com.apple.SystemConfiguration</string><key>PayloadUUID</key><string>22B9C46B-4F6B-447E-960B-BEB9E69EFA8E</string><key>PayloadVersion</key><integer>1</integer><key>Proxies</key><dict><key>ExceptionsList</key><string>*.loc

Today we released Jamf Connect 2.30.0. This release includes the following changes and improvements: The Short Name (OIDCShortName) setting is now available for configurations with Okta Identity Engine as the identity provider. Jamf Connect can now connect to Kerberos for user authentication prior to the use of an identity provider.    To access new versions of Jamf Connect, log in to Jamf Account with your Jamf ID. The latest version is located in the Products section under Jamf Connect. Product Documentation For additional information on what's included in this release, review the release notes via the Jamf Learning Hub. Thank you!The Jamf Connect team

Hey yall are any of you running JAMF with Zentral and Santa and if so are there any tips or tricks you can pass on to me?

Hey Everyone, I am testing out a new enrollment customization, that allows Jamf Pro to pass user info to Jamf Connect (from the initial SSO auth) to create the initial local user account during pre-stage enrollment. Looking for this UX - Enrollment Customization User Experience - Technical Paper: Customizing the Jamf Pro Enrollment Experience Using Enrollment Customization and Jamf Connect 10.19.0 or Later | JamfI believe I have everything configured correctly, we have SSO enabled, and I have selected the user mapping in the enrollment customization for the account creation. I ensured that the JC profiles stay on the device during and after enrollment, so no user information is lost. However, when testing I do not get the expected outcome. Users will be brought to the local or Network login screen - rather than being asked to verify their account password. Anything tips or advice? I understand there is PI109772 for users that have Jamf accounts with admin

Having a issue with scripts not saving when clicking the save button. Basically the button does nothing (leaving the page and Jamf asks if I really want to leave the page so I know its been edited) I have tried firefox, chrome, safari. Not sure what's going since nothing has changed on our end and everything has been working fine for months,