Hi All, Is anyone seeing issues with macOS Software Updates since 11.5? Specifically updates showing as not available when no deferral set and when showing available fail with "An error occurred while downloading the selected updates. Please check your internet connection and try again", in this instance only booting into safe mode resolves it. Thanks,Andy

Hi Everyone, With the announcement of the latest zero day, how is everyone going about upgrading there fleet? I have a policy to delay MacOS Minor Version for 30Days, Would that not delay our users receving this new update? or does enabling the box "Allow devices to install Rapid Security Responses (macOS 13 or later) " allow this to happen? Curious to know how everyone else is handling it. Worse case scenario I can remove the Delay 30 days policy upgrade and put the 30 days back into place

I don´t think I am the only one, but before in Catalina and earlier versions, it was possible with jamf connect in DEP deployment to login the user so a user account was created on the computer -and the user account was mdmcapable, so user certificates could be used (through ACDS) But now in big sur accounts created in jamf connect cannot anymore be mdmcapable, as the command does not exist anymore. So just wondering what are other doing to solve this issue ? or rather is there other workarrounds ? I actually thought of doing a auto re-enrollment of the mac when users enter for first time, as account then will be mdmcapable. But never managed to reach the goal for this, as it may also be a bit to creative. So wondering what other are doing. As Per today our users must create the account manually outside jamf connect starting up the first time. But not very smart way and spelling errors, wrong names etc can be entered there

Hello all,3 of our devices were supervised and managed, but the Jamf records on our end were deleted while the devices were still active. So the devices still have Jamf on the system, but now phoning home is pretty weird. We were able to restore one of the records, but it appears to be only managed now. On this restored record, we are unable to push any commands or policies to the device that are normally available by default (Lock Device, Send Blank Push, etc.).Is there any way to get these devices reconnected to our system, or should we bag it and just re-issue new devices to these users?I'll be checking this all day so please feel free to ask any questions about anything I might have left out. Thanks!

I've found we have about 1500 orphan classes from the previous year which were not cleaned up in our SIS before the import happened for this year.  I know how to mass delete all classes using a script but I only want to delete the ones marked as N/A - is that possible?

Hi there, I dreamed up a way to create MDM-enabled users while at the same time using Jamf Connect and I am running in an annoying problem and I seem to not be an expert enough in Azure to fix it... if it is even possible...So I added an ENrollment Customisation Configuration to the PreStage requiring authentication with the Azure Account. That leads to the Mac being associated with the Azure user in Jamf Pro. I then have the PreStage pre-fill the primary account information using variables. Unfortunately I seem to only be able to pre-fill $FULLNAME or $EMAIL and both contain characters that macOS really does not like as a username. (either a space or @). So my question is: Is there a way for me to get only the part of the UserPrincipalName / E-Mail in front of the @ out of azure, through Jamf Pro and into that Account Name field? My plan continues with Authentication to Azure in the Jamf Connect Login Window and then connecting to the just creat

So I think this might explain some of my mixed results, but not sure how to go about verifying it.. Checking the console of one of the lab workstations I have found ... 9/13/13 8:06:50.325 AM mdmclient: ** ERROR ** [Agent:238250356] Unable to proceed with connection to: https://JSSURL:8443//computer/mdm (00000000-0000-0000-A000-4A414D460004) because don't have valid MDM AuthToken 9/13/13 8:12:40.759 AM mdmclient: ** ERROR ** [Agent:MDMUserAuthenticator:238250356] Unable to save MDM user AuthToken in keychain: -25299 (The specified item already exists in the keychain.) 9/13/13 8:12:40.975 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication9/13/13 8:12:44.612 AM iCal Helper: Could not find Meta Data for persistent Store9/13/13 8:12:47.467 AM mdmclient: [Agent:238250356] Processing server request: ProfileList for: <User: 238250356>9/13/13 8:12:48.570 AM mdmclient: [Agent:238250356] Processing server request: CertificateList

Hi 👋I'm Ola - a UX Researcher at Jamf. We plan to enable a new method of distributing apps from the Jamf App Catalog to your users' devices. You will be able to choose between these methods:- Install automatically- Make available in Self ServiceIf you want to share your feedback about new distributing Apps via Self Service - fill in this few-question survey: https://www.surveymonkey.com/r/jamfappinstallers

I can see my managed preferences being targeted to the computers in their management tab but I can't find the preferences themselves anymore.

So i have noticed that over the last few weeks my 12.6.2 and 12.6.3 machines are getting the macOS Ventura Delta update not upgrade anymore. Is this correct? I found this when running my weekly softwareupdate -iaR command on my classrooms/labs machines to keep them patched. According to Appel an Jamf this should not be happening.  Did Appel release yet another bug? Or is this intended behavior and if ti is intended why only some of the machiens are doign this vs all of them in scope of my policy? While troubleshooting i ran this on a machine manually in terminal and it did it.  I forgot to check what the Software Update Pref pane showed before i started, will check a few more machines.

Hi all! We are looking for a way to reduce the sudo timeout period as recommended by the Center for Internet Security. The only solution we can find online is to manually edit with visudo and add: Defaults timestamp_timeout=0 However, we were hoping to script this task and not disable SIP if possible. Has anyone accomplished something like this or am I asking the impossible? Thanks,Jim

I have recently noticed that I wasn't getting any notification emails from our Jamf cloud. I did some digging with our engineers and found that we have smtp disabled at the top level domain for our org. All our email in and out go through Mimecast. Does anyone have any information on how to configure the email to send notifications? Thanks for your help. 

HelloHas anyone had any success in disabling WiFi and the WiFi menu. Configuring our Monterey build for our labs environments.Have found a script to disable WiFi but struggling to disable the WiFi menu.Have found a few config profiles on here but can't seem to get them working. I think there for older version off OSX.A config profile would be ideal if anyone is able to help. It would need to work on both intel and M1 Imacs.Thanks   

I'm trying to find Macs that have the Device Signature Error - computers where the certificate trust between Jamf and the endpoint is broken.  Anyone already have a good way to do this?  My thought was to make a Smart Group of computers with at least 7 days between the date of their last check-in and the date of their last inventory update, but I don't know how to get Jamf to compare those two fields.  Ideas?  Thanks!

Hello friends, So we are a very small team and I am very new to this admin role and we are realizing that we should have done this a few months back, but didn't do enough research at the time. So, excuses aside, here is the issue. We had our users upgraded to Monterey prior to Ventura releasing. We've deferred the updates for Ventura (per the following posts) as we haven't had the time to properly test things in our infrastructure. We also had turned off our forced system update policy that ran updates weekly.https://community.jamf.com/t5/jamf-pro/ventura-will-be-released-as-a-quot-minor-quot-update-bug/td-p/276218https://community.jamf.com/t5/jamf-pro/macos-ventura-update-major-amp-minor-update-deferrals-oh-my/td-p/276347We're still not ready for Ventura (getting a few things resolved, but have only had a couple accidental test cases).So we are sitting at a place where most users are running Monterey between 12.3 and 12.6, so if we turn the updates back on, majority of them

Hi all,Intune and Jamf Pro integration document includes: Important: You must exclude the User registration app for Device Compliance when creating the conditional access policy.  Would someone be able to explain which applications should be excluded from conditional access policies?Because there is no app called User registration app for Device Compliance in Azure.My second question is : What is the frequency of Mac's Intune compatibility check?Thanks

Hello! Just hoping someone can help me out here, I currenty work for an organisation that holds about 140 IMacs, Trying to do a more automated switch from Monterey to Ventura, I've noticed that Jamf Pro  has the 'Download & Install Updates feature' under management controls, I can send the command off and it will sit in pending commands for 5-10mins then just dissapear and do nothing... Any help would be great, or other solutions for a more remote Upgrade Path.... 

I am piloting Jamf Connect with Google as our IdP for some students in K-12. (with the hope of also doing staff)Currently if they forget their password, we need to reset their Google password, and then, as admin reset the local password on their computer.This requires physically having access to their computers. There's almost no point to have Jamf Connect if a password reset requires local login to finalize. (Further, after this process, it always requires the "verify" step... I think that's a different issue, but now some students have to type their PWs twice to get in.)Is this everyone else's experience too?  Seems pretty untenable. What would people do with a globally disperse workforce where IT can't physically have access to the machine?)Would Azure or another IdP handle this better?

Hi so a few apps that auto update are still asking for admin credentials. We have either VPP or Autopkg grabbing the latest version and installing. Even though the user is on the latest version of slack or whatsapp it prompts them with the "new helper tool" popup. Slack has only been a few users. Though yes we allow our users to use whatsapp and spotify. Even though they are on the latest we still get the popup. Any recommendations?

Hello,I been trying to remove local admin privilege for all users, but with an exception of two Local accounts. I was able to find a script from a previous post. For the most part it works, but one of the local admin account name has spaces in it. So when I run the script it takes in each word as a separate user. For example: if the admin account name is "The Admin" it would run as "The" as one account name and "Admin" as another account name. Not sure why the space is a delimiter. Any help would be appreciated!  #!/bin/sh adminUsers=$(dscl . -read Groups/admin GroupMembership | cut -c -18) for user in $adminUsers do if [ "$user" != "root" ] && ( [ "$user" != "The Admin" ] || [ "$user" != "secondAdmin" ] ) then dseditgroup -o edit -d $user -t user admin if [ $? = 0 ]; then echo "Removed user $user from admin group"; fi else echo "Admin user $user left alone" fi done 

Please tell me we're going to be able to suppress these and a million notifications aren't the future for end users:

I’ve been at my company for alittle over a year now, we have a bit of a apple environment with a fleet of iPads, some iPhones and apple TV’s. I have became the de facto jamf guy and throughout my tenure at the company so far attended jnuc 2022 (virtually) and completed the jamf 100 certification, I am now looking into the Apple Device support and the Apple deployment and management certification and then possibly jamf 200. Just wanted to get your insights to see if that is a good game plan (ps we have 2 test macs in our environment as well + a unmanaged Mac mini)

I was severely disappointed with Apple's new push to treat Ventura an "update" instead of an upgrade. Luckily I was able to block the upgrade on our Macs via Restricted Software and a Profile to delay the major updates for 90 days and it seemed to work very well until suddenly one day in December I started seeing lots of Macs appear with the new OS. I have not changed anything with the existing measures to kill and delete the Ventura installer, so I can only imagine that Apple changed something in the ASU mechanism to slip it through when Macs install Monterey updates. I think I can narrow it down to the 13.1 update. Now we're up to 50+ Macs running Ventura and I have no way to stop it from proliferating through our organization. It's worse than a virus! We aren't even close to being able to test all our apps and tools with Ventura.  Is anyone else out there having success at stopping Ventura from getting installed? 

I feel like I'm missing something fundamental about plist files and I could use a little education. I understand plist files are basically settings files with key value pairs so you can save/push configurations for the system and apps. What I don't really understand is how you would determine what settings are supported? For example, if I want to allow Microsoft Teams access to screen recording for all users; how would I know what key:value pairs are? I found JAMF's privacy preferences control utility, but is that showing me every option? Is it up to an individual app to publish it's settings somewhere? Does Apple publish there's for Screen Recording for example? I can find lots of how-to's on creating/editing plist files, but I think I must be missing something fundamental.

Hello all,I currently have an active ticket with Jamf pertaining to this infamous issue. Currently I have around 78 devices that have not checked into Jamf, and we suspect that are are more devices than what I listed that are impacted. I have tried several commands, such as sudo jamf reenroll -prompt, and removing the profiles, but they either error out or return with the same error. I have created an EA that monitors this issue, but, only four computers return with the MDM is broken error and the rest of the impacted machines do not return anything at all. It is a little frustrating, because I am worried that this issue might just keep reoccurring over and over. I was told that the best way to fix this solution is to wipe the machines whose MDM profiles cannot be removed, and I just really can't wrap my head around that, neither do I think that is the most professional solution in our case (since it impacts an educational environment). Does anyone have any more information o