I am trying to add a file to all of our Macs in our school system and then use JamfHelper to notify our staff that it is time to update the OS. I have the Script to run working but I would like to add our School Picture.I have tried using Composer by creating a .pkg as well as a .dmg and using the FEU option. None have worked so far.I'm trying to place the file in /Library/Application Support/JamfWhen the Policy runs I get the following error when using the .pkg:Installation failed. The installer reported: installer: Package name is XXXX XXXinstaller: Installing at base path / installer: The install failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An unexpected error occurred while moving files to the final destination.)When I run the .dmg, the Policy runs but does not add the picture.Is there a location I can copy a .png file that all users would get it installed so I can match it up to our JamfHelper S

How do I remove pre-loaded apps from an iPad? Our iPads come pre-loaded with Pages, Keynote etc which we will not be using. Is there a way to remove them using the JSS?

Hi all. I am considering bringing up a way to better integrate Macs into our management system and wanted to check here to see if anybody had input. Currently we are using Automate and ScreenConnect for our clients as they primarily use Windows machines. However, there is a growing number of Macs entering the environment and it's not a shocker to say that Automate and SC are garbage with support and integration on macOS. I was wondering if having JAMF setup on the Mac side of things would work well in tandem with Automate. Or can it only be one or the other. Thanks.

Greetings, Looking for a current list of native macOS Ventura application bundle names. Is this list available and regularly updated?Thank you,JD

I used the force app update option to update a specific app. It worked for a few but not on all of them when I checked this morning. On most that didn’t get the update there is nothing in the completed, pending or failed commands about the app update. One one there is a message on the apps tab of the inventory that says “UpdateRejected” Any suggestions on why the force update didn’t go through?

I am new here and I just  signed up with Apple Business Manager without ever having a VPP/DEP. I'm not finding a way from within Jamf Now to connect ABM with Jamf Now, has anyone figured that out yet? MyInsite

Hello everyone, I am new in Jamf and before asking for the free trial I would like to make some questions here with the hope someone will help. I will work soon in a company where 70% of the users have an Apple laptop and the 30% Windows 10. The company is new and currently, they didn’t implement an MDM solution like Intune, AD or AAD to manage user account and device. I would like to understand if using Jamf as an Apple MDM solution could allow me to manage user account such as creating a user account and pushing it remotely to the machine. Please, any help and advice will be appreciated.Thank you.

Hi,I'm running single-app mode on our iPads; using them as a display.  Occasionally, the iPad loses internet connection and then show the error message "Error: The Internet Connection Appears to be Offline".  I've disabled the touch screen so users are unable to clear this message until I disable single-app mode, clear the message, then re-enable single-app mode. Can I add a configuration payload that blocks this error message?  Or, is there a way to automatically clear it?

Is there a process for downloading or copying all scripts that are stored in the JSS? I am creating a new JSS from scratch to be used for testing. Is there a documented way of downloading all of the scripts from a JSS and then importing to another JSS? Also, I would like to backup just the scripts on a regular basis outside of the typical JSS database backup.

I created a policy which executes the following command   '/Applications/Install macOS Monterey.app/Contents/Resources/startosinstall' --agreetolicense --nointeraction --forcequitapps  via the Files and Processes --> Execute Command field on Macs which are capable of Monterey and do have the installer downloaded.Although the command is correct AND the Macs did the upgrade the logged result of the command is:  /bin/sh: /Applications/Install macOS Monterey.app/Contents/Resources/startosinstall: No such file or directory  Does anybody have an idea why?It is misleading that the log shows "No such file or directory" although the command is run properly.

I have been running into a couple instances where a user updates their password (Google), logs in on JAMF connect and their local account gets locked.I have run the unlock command on their account, but when they reboot, it gets locked out again.Is there a workaround that I an do so I can get my user back into their laptop? Our workforce is all remote so I don't have the luxury of getting my hands on the laptop.

I've found the new Jamf App Catalog works really well for installing apps and maintaining updates, but it seems like an oversight that there isn't an easy way to automatically add the app to the dock after installing it. I've had to work around this with smart groups checking for the app, but that inevitably comes with a time delay between check-ins.Could we please add the option to add a checkbox to the app deployment settings? Thanks!

Greetings, friends! We have 52 AppleTVs deployed in our school. It looks like Jamf Pro stopped communicating with them on or about December 5th for most of them, and December 9th for one of them. The devices are functioning normally (i.e. teachers continue to AirPlay to the devices, and they are visible on the network).I'm wondering if anyone has (a) seen this happen, and (b) knows how to get them communicating with Jamf Pro again. 

I am currently testing Crowdstrike to be deployed to our Macs in our environment and running into an oddity.  I have the config profiles created (one for Apple Silicon, one for Intel) and once applied to a computer, I get a weird network issue.  Hopefully I can explain this clearly.  I have Jamf open in a Safari tab apply the config profile to my same computer, verify it completes by opening Log.  I then open a second tab and attempt to open any website and it never will load the page (at least in a reasonable amount of time) but generates no error.  The tab that Jamf is open in works for the Jamf console, but you can't navigate to any other website.I can either restart the computer or kill my network connection (in this case wifi) and it resolves the network issue.  I am still WFH so I can't test a wired connection.  I see no documentation that indicates this config profile needs a reboot.As of today, we only run Crowdstrike on our Windows Servers an

Hello,Question on the consequences of deleting a computer object in Jamf Pro, how will that affect Management commands sent to that computer? Context: For a missing macbook, I have sent a wipe command so that next time the macbook is connected to the internet again, it will erase sensitive data.In addition, to clean up our Jamf inventory, I want to delete the computer entry so it avoids un-needed. I'm wondering if I delete the computer object, it will cancel those commands. Currently they are pending when I check their status.Thanks 

Hello everyone, My company is transitioning from Malwarebytes to Jamf Protect by (hopefully) the end of the month. We need to uninstall the Malwarebytes endpoints from employees' machines but we're running into some issues. The Malwarebytes Nebula console allows us to delete endpoints and remove them from computers, but the user is prompted to enter admin credentials. Due to company policy, no computer has admin privileges. My question is if there is a way to either remove the Malwarebytes endpoint without needing admin credentials, enter admin credentials remotely, or some other solution that I haven't thought of. I did find this article but it seems that the type of Malwarebytes endpoint we have does not have these files in users' computers so the script doesn't work.The users do have the option to make themselves admin temporarily but I want to make this as zero-touch as possible since people can't be trusted to do this properly. It's very likely they'll cancel out of the

So i've been searching everywhere for a simplified answer (and maybe i did find it but am too dumb to realize) but does Nudge play nice with the Delay Major Update restriction payload? Basically what I am wondering is this: I have the major update delay set to 90 days.  This means Ventura will be allowed to be updated on Jan 22nd.I have Nudge setting the minimum required OS as 12.6.2. In a perfect world this means Nudge would upgrade any devices below 12.6.2 to that version and not anything newer.  I was reading however that the restriction payload simply hides the option to update.  Does this mean Nudge would override the restriction and simply update any devices to the newest OS?  I ask this because I saw a device go from 12.5 to 13.1 today.  I wasn't sure if that was from Nudge overriding or if it was due to the "feature" for devices running 12.3 to 12.6.1 which offers a different path for upgrading (https://support.apple.com/en-us/HT213471)&n

Hi guys Has anyone been able to setup an office 365 account via an email variable in the mobile device app configuration box? e.g. the iPad Microsoft word app. Is it even possible? Any help or guidance would be awesome.

As some students have installed IOS 16.2, they now have access to Freeform. I want to place the app in our Apple folder for all of the students, which was created using the layout profile in jamf school.However, Freeform hasn't yet appeared in the internal apps section in jamf school, so I don't have the ability to currently place it in any folder of my choosing. Is there anything I can do to get freeform into jamf school or is it just a case of waiting?Any help would be much appreciated.Thanks

Hello, Is there any way to update a specific app on specific devices? For example, I have an app running on 44 devices but I only want to update that app on a small portion of the 44 devices. Is there anyway to do that?

This one has me stumped. In the past when I've needed to run a bash script as the logged in end user I've simply used something along the lines of:userName=$(stat -f %Su /dev/console) sudo -u $userName -H bash -c "jamf recon"This method seems to still work just fine IF I manually call the policy (jamf -policy) or manually initiate an inventory update (jamf recon) but when it's called with the recurring policy action or daily recurring inventory action it fails, and seems to run as root. So:Logged in as sjobs, run 'jamf -policy' = Success, policy executes, relevant lines will successfully run as sjobsLogged in as sjobs, run 'jamf recon' = Success, EA executes, relevant lines will successfully run as sjobsLogged in as sjobs, Mac is not asleep or unattended, recurring policy trigger occurs in background = Failure, policy executes, relevant lines run as rootLogged in as sjobs, Mac is not asleep or unattended, recurring inventory trigger occurs in background = Failure, EA executes, relevan

Hello, We need to have a package installed on our Mac fleet, and while it works when the users get on VPN, the package fails when they are not on VPN. Thank you, 

Hello,When enrolling Macs, a specific package is failing to install. In the Policy Logs I see - Installation failed. The installer reported: installer: Error - the package path specified was invalid: How do I change this path so I can direct it to Application folder? Thank you, 

Hi,We are trying to enable Bluetooth option for authorized or allowed Bluetooth headsets and wanted to block other services. Please help us on providing the solution to enable in JAMF Pro. We dont find relevant document in Jamf website.

We need to authenticate our Mac on WiFi using PEAP ( username & password ) and we have AD on-premise, is there way to accomplish that without binding our Macs to AD ( please say yes ) ??